Internet browsers do not work

Microsoft Microsoft windows xp pro full...
February 6, 2010 at 10:21:33
Specs: Windows XP PRO, 2GB
I have this problem with a computer with Win XP. It gets connected to a local network with good signal. I can ping google and I get a response.
Nonetheless I have tried with Opera, Firefox and internet explorer and none of them let me browse any website.
Do you know why this might be happening?
I have to say that internet was working fine in this computer until a few days ago but since then it has not worked any more. No new software have been installed. No new configurations have been applied.
Firewall settings have not been modified. There is just one firewall on this computer though, the WIN XP native firewall.
Any idea?
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain

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February 6, 2010 at 12:35:10
Did you try booting into safe mode with networking to see if the same problem occurs ?

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February 6, 2010 at 13:25:04
Answer all questions, and tell us what you're seeing, in this !

Are you connected to the internet via a network cable and a wired network adapter , or via a wireless network adapter connection ?

If wireless, lots of things could be wrong.

Look in Device Manager.
e.g. RIGHT click on My Computer - Properties - Hardware - Device Manager
Is anything flagged as not working properly?
Is the Network Adapter you're using to access the internet listed?

Look in System Information.
e.g. Start - Run - type: msinfo32 , click OK or press Enter
On the left side
Components - Problem Devices
Anything there?

Look in Control Panel - Classic View - Network Connections

Do you see the Internet Connection icon, Connected ?

Do you see the network adapter you using to access the internet, Connected?


If everything is okay other than possibly the Internet Connection icon, Connected isn't there......

(If it is there and does not say Connected, tell us what it says)

Try re-setting your connection type.

Control Panel - Classic View - Internet Options - Connections
Click on Setup at the top of the Window.

If you connect to the internet through a Network and you set up the connection to that again, NOTE that it sets the workgroup name to MSHOME, whether that's what it is or not, by default.

You can find the workgroup name your computer is presently set to BEFORE you run the Network Setup Wizard in the above by RIGHT clicking on My Computer, Properties - Computer Name
- the existing workgroup name is shown there.
Is that the workgroup name it's supposed to be ??

It can be changed there if you click on the Change button.
Or, you can type the correct name when you run the Network Setup Wizard.

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