Install on new HD, Not recognized in install

Seagate Momentus 5400.6 st9320325as hard...
July 8, 2010 at 17:02:11
Specs: Windows XP, Gateway MX6959
Please help!
I am installing Windows XP Professional on a new HD a Seagate Momentus 320GB notebook drive. I am having to boot from USB because there seems to be something wrong with my CD drive. ( Its recognized in the BIOS along with the USB and the Harddrive) Once I get to where the install will pick a partition or place to install the only thing listed in the USB drive. I have no C: drive. If I click enter to install it says there is no space because it only has the USB to pick from. This all started because I believe I had a virus.

See More: Install on new HD, Not recognized in install

Report •


#1
July 9, 2010 at 02:06:53
sandewal, suspect you got even more than a virus. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware (info only. I’m not paid for recommendation) can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update Superantispyware prior to running and disable 'restore' (restart after cleaning) so the nasty doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
HTH.
Ed in Texas.

Report •

#2
July 9, 2010 at 11:28:54
"sandewal, suspect you got even more than a virus. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware (info only. I’m not paid for recommendation) can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update Superantispyware prior to running and disable 'restore' (restart after cleaning) so the nasty doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
HTH.
Ed in Texas. "


Thank Ed. The problem is I cant even boot into windows to find out if there is a virus. Because the CD seems to be disabled my only option is trying to re-install windows via usb flash. Is it possible to run that program without windows?


Report •

#3
July 10, 2010 at 03:08:21
sandewal, can you get into safe mode? Do you get as far as the Windows welcome screen (if so, try hitting F8 repeatedly the instant it appears). There're some Linux freebies around that'll let you operate independently of 'Windows'.
Maybe you need to reset the boot order in your BIOS?
HTH.
Ed in Texas.

Report •

Related Solutions

#4
July 10, 2010 at 04:45:40
First of all you need to determine if the new drive is being configured by the BIOS in your laptop. Watch the POST screens at start up. Watch fro both the drive model and the FULL drive capacity.

Your laptop came with a 100GB hard drive so the BIOS may not be 48 bit LAB compliant. That means it can't use a hard drive larger than 127GB. If the drive is being configured correctly then the problem may be that the new drive is SATA II type and the old is SATA I. There should be a jumper available on the back of the drive to configure the drive to run at SATA I speeds.

If you don't see any POST screens then boot into the BIOS (setup) and see if you can disable the Gateway logo. If not, you may be able to hit a key during the start up to bypass the logo. You may need to consult your manual for more help with that. Disable fast boot in there too.

Needless to say, if the BIOS is configuring your drives, which I suspect if the case, then WinXP will not find them either.


Report •

#5
July 13, 2010 at 14:21:04
sandewal, can you get into safe mode? Do you get as far as the Windows welcome screen (if so, try hitting F8 repeatedly the instant it appears). There're some Linux freebies around that'll let you operate independently of 'Windows'.
Maybe you need to reset the boot order in your BIOS?
HTH.
Ed in Texas.

Thanks Ed. No I cant get to safe mode or anything. The only options I have are if I boot from the HD and it goes to the Gateway screen and just has a blinking cursor til it times out and says no operating system. Or I can boot from the USB and it doesnt find anything but the USB so I cant install XP anywhere. Im at a loss


Report •

#6
July 13, 2010 at 14:26:52
First of all you need to determine if the new drive is being configured by the BIOS in your laptop. Watch the POST screens at start up. Watch fro both the drive model and the FULL drive capacity.

Your laptop came with a 100GB hard drive so the BIOS may not be 48 bit LAB compliant. That means it can't use a hard drive larger than 127GB. If the drive is being configured correctly then the problem may be that the new drive is SATA II type and the old is SATA I. There should be a jumper available on the back of the drive to configure the drive to run at SATA I speeds.

If you don't see any POST screens then boot into the BIOS (setup) and see if you can disable the Gateway logo. If not, you may be able to hit a key during the start up to bypass the logo. You may need to consult your manual for more help with that. Disable fast boot in there too.

Needless to say, if the BIOS is configuring your drives, which I suspect if the case, then WinXP will not find them either.

Thanks Othehill,

In the boot up it give me the drive model but not the capacity. Not sure where the jumper would be on the drive. If I look up the specs on the drive should it tell me if its SATA I or SATAII? It does show up in the BIOS but is it possible its not being configured?


Report •

#7
July 13, 2010 at 15:10:07
Even if the hard drive shows in the drive configuration screen in the BIOS if the laptop controller is SATA I, which I suspect is the case, the BIOS may skip over the drive because it hasn't enough time to configure it.

Desktops many times have a setting to increase the drive seek time in the BIOS settings. However, I don't think that would be an option on a laptop.

Look at the link below to download a file to show jumper settings for ALL Seagate hard drives. That should show you what you need to know about throttling the drive to SATA I speeds.

http://www.seagate.com/ww/v/index.j...

There are two pins on the back of the drive that you need to place a jumper on in order to throttle the drive to SATA I speeds.


Report •


Ask Question