indows XP not starting in normal mode.

May 3, 2012 at 10:30:18
Specs: Macintosh
Hi all,

After an overnight power outage, my Dell PC running Windows Xp service Pk2 doesn't start up. t starts up in Safe Mode but when I start up normally, I get the logo and the message saying Windows is starting up. Then the screen turns, green or pink in colour. I notice that the processer doesn't rev up as it usually did on start up. I did Repair which did not help. I installed a new hard drive but after installation of OS, I got the same results. Any tips will be appreciated.

See More: indows XP not starting in normal mode.

May 3, 2012 at 15:03:20
Why are you 4 years behind on updates?

My guess is see if you can access bios and look for health numbers. Voltages and temps.

Suspect board or some part or psu is bad.

I'd test memory and hard drive, then I'd reload the entire deal, install a good security suite and SP3 if you ever get it working.

Hang up and live.

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May 3, 2012 at 16:28:38
"Dell PC"

All Dell computers are PC computers, whether they're a laptop or netbook, or a desktop computer.

What model is it ?

Go here for how to find the Service tag "number":

Tell us what it is.

Power failure events can produce power spikes or power surges that can damage the computer or anything connected to it - that damage can happen even when the computer wasn't running, if it was plugged into AC at the time. Probably most frequently, the power supply and/or the mboard has been damaged on a desktop computer, the mboard has been damaged on a laptop or netbook computer, and usually there's nothing wrong with the ram or the drives, although if the computer was running at the time, data may have been damaged on the hard drive(s).

You can't rule out the power supply on a desktop computer having been damaged until you've tried another known good power supply with your system. If you can borrow a power supply from another working fine system, try connecting that to your system.

If a known good power supply connected to your system produces the same video resullts, then it sounds like your mboard is damaged if you're using the video adapter built into it, and/or if this is a desktop computer and your monitor is connected to a video card installed in a mboard slot, the card either has developed a poor connection in it's slot, which sometimes happens from the effects of a power failure event(remove the AC power to the case and try removing the video card and re-seating it), or the video card is damaged.

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May 4, 2012 at 05:18:34
Thank you all for the replies. Will follow your directions and try and fix it.

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May 6, 2012 at 11:40:41
"my Dell PC running Windows Xp service Pk2 doesn't start up."

"Why are you 4 years behind on updates?"

If the OP only has SP2, he/she does not have automatic updates on. Therefore he is actually *8* years behind. SP2 came out in 2004.

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