im having a huge problem with my internet ex

November 4, 2010 at 13:34:10
Specs: Windows Vista
navigation problem popup says cannot navigate to site i tried a reboot reinstall fom key f8 and now it stays in safe mode but i cannot access everything in that mode. what are my options to do a different reinstall it has me on 8 but originally it was xp with 7?can i go back and how/my restore points are wiped clean?

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#1
November 4, 2010 at 20:45:57
It would appear you have a "Virus / Malware" Infection....

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#2
November 4, 2010 at 23:46:31
im using trend micro and that seems to be working the scan says i have nothing like that it shows zero trogens or viruses and i scannimg now ...no dl ..no viruses..no trgens the anti spyware says i have a cookies threat and i dont know anything about computers but im learning so can i delete al my cokies or do u have to save any?what does exspand al threat items mean? i have 207.net cook..atdmt.cook..fastclick cook..webtrends cookies.. a htm. file extension, com/activex entries.. uninstall entries ...aplication paths..windows startup..file/path refrence...program shorcuts. but i cannot get to explorer to download what do i do?

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#3
November 5, 2010 at 01:29:02
CCleaner http://www.ccleaner.com can be used to remove temporary files, cookies etcetera..

http://www.wikihow.com/Use-Ccleaner

Malwarebytes http://www.malwarebytes.org can be used to remove Nasties which many Anti-Virus Programs do not class as a threat..

http://www.help2go.com/Tutorials/Pr...

It is best to run both programs in F8 Safe Mode..

http://www.pchell.com/support/safem...

Last but not least you can ditch Trend and install the FreeWare Microsoft Security Essentials:

http://www.microsoft.com/security_e...


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