iexplore.exe takesover CPU

Dell INSPIRON 2200
April 15, 2010 at 09:43:04
Specs: XP home edition, 1.36GHz 768MB
On my wife's notebook, specs above - iexplore.exe frequently runs at 98 or 99%, using about 120K. This causes a lockup. There is only one instance of iexplore running, so I do not know if it is a virus. Doesn't seem to be to me.
Can you help please?


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#1
April 15, 2010 at 09:51:45
Could be. Does this happen even when you are not on Internet Exploder I mean Explorer? I would just switch to Google Chrome or Firefox personally but I know there are some web sites that only work on IE.

As to it being a virus have you tried any Virus scanners yet? If so which ones. I like AVG Free or if you are willing to pay Kasperski.

If you want to make sure and have a little understanding of how Bots or Zombies work then I recommend you go to the command line and run a NETSTAT command to see if there are any ports being opened to internet addresses that are known to be bad.

http://www.ehow.com/how_2212398_use...

Good louck. You might have better kuck posting this in the Virus Forum.


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#2
April 15, 2010 at 10:57:43
Thank you. We have AVG free 9.0 instlled and working.
I tried pcflank.com which showed no 'open ports' and it would seem that NETSTAT would check the same thing ? I will try it later anyway.

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#3
April 15, 2010 at 12:15:30
As Internet Explorer is integrated into Windows it would be best to resolve this problem before opting for a different browser. I like Firefox too but it is best to avoid leave Windows problems unattended to if they arise.

It is worthwhile downloading > updating > running MalwareBytes freebie. This can often find and fix things that virus scanners miss. AVG freebie is fine but nothing is perfect.


What's the time?


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#4
April 15, 2010 at 21:53:45
Before you scan, use tasks manager to close ALL instances of iexplore and wait a couple of minutes to make sure it does not open again (had one of those a number or years ago - yeah, that's when I dumped Norton!). MalwareBytes should be able to detect and remove the problem.

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#5
April 17, 2010 at 11:30:45
Thank you all. I downloaded and ran Malwarebytes which found 38 AD(something)*** files which I deleted and all seems to be operating at a reasonable rate now.
"momma is happy" so everyone else is happy also !

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#6
April 17, 2010 at 15:18:50
Thx for popping back - hope it stays fixed.


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