IE8 Download Attachment sent to Yahoo mailbox

December 21, 2009 at 02:26:37
Specs: Windows XP
i use IE8 as my browser. i'm unable to download attachments sent to my yahoo mailbox. when i do go thru the process, it graphically shows that downloading is taking place - but in actual fact nothing is downloaded - even after 15mins.

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#1
December 21, 2009 at 07:18:48
What version of Yahoo Mail do you use? Try switching to the other version. Check what the settings are in Yahoo Mail.

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#2
December 21, 2009 at 13:12:34
Have you tried testing this in a different browser? I've never heard of IE8 having problems with Yahoo attachments, but then I don't use either!

Test it in Firefox or Safari and you should be able to work out whether it's a local thing.

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#3
December 22, 2009 at 07:32:08
I recommend taking a look at the following Microsoft Support website to see a few possible solutions to this problem: http://support.microsoft.com/kb/967894

Hope this helps!
Melissa
IE8 Outreach Team


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