IE8 Add-Ons disabled?

Microsoft Microsoft windows xp home edit...
April 22, 2010 at 10:08:29
Specs: Windows XP
I'm having trouble with internet explorer. A couple of weeks ago it just shut down completely while I was doing some biology homework. Shortly after this I kept receiving messages from norton-anti virus saying that my computer had a virus (a trojan one I think it was called), and that I needed to upgrade my protection in order to continue. All I could do was click 'cancel' or a link which took me to the website where I'd have to pay $50 for a new upgrade(which wasn't useful since I'm from the UK.)Clicking cancel only got rid of the message for about a minute then it would pop up again with around 3 more.
Eventually a friend of mine who's better with IT than I am managed to shut the computer down, and when it restarted it seemed fine. He uninstalled all the norton software and I haven't had any pop-ups or virus warnings since. But when I tried to open internet explorer it would ask which programme I wanted to use. I clicked Internet Explorer 8 and it would open a blank tab momentarily before closing and a box would appear saying 'do you want to run or save this file?' name: iexplore.exe From:C:\Program Files\Internet Explorer.
When I clicked run it would just go back to asking me which programme to open it with and start again. Eventually I managed to get round this but right-clicking on the internet exlorere icon and pressing start as opposed to run. So I can now use the internet (google, facebook etc)but it keeps saying that its running without add-ons (so I'm unable to view videos, or use anything requiring flash). I've tried following microsofts advice about opening the 'managing add-ons' tab and re-enabling them but it hasn't worked.
It's not vital or anything but it's a bit annoying, if I need to use youtuve etc :/
I'm rubbish with computers so any help would be appreciated :)

See More: IE8 Add-Ons disabled?

Report •

#1
April 22, 2010 at 11:13:03
The original message you got was almost certainly a bogus
'Norton' trying to get money from you. The chances are that you
still have the remnants of the malware on your system so you
need to start by reinstalling Norton or at least some sort of
legitimate security software and doing a scan with that. Also do
a scan with Malwarebytes to see if it finds anything

"I've always been mad, I know I've been mad, like the most of us..."


Report •

#2
April 22, 2010 at 11:42:19
emhill17, Try the EXE File Association Fix at the link below. If that doesn't correct the problem try the LNK File Association Fix.

http://www.dougknox.com/xp/file_ass...

Tufenuf


Report •

#3
April 22, 2010 at 16:15:12
Hi,
Please follow the below given steps:
1 - Open Internet Explore and click on "File" menu and select "Import and Export".
2 - Put check on "Export to" and click on "Next"
3 - Select "Favorites" and click on "Next"
4 - Click on "Next" again and select the location you want to save favorites at an click on "Next".
5 - Select "Finish" to close the window.

6 - Click on START button and select "CONTROL PANEL".
7 - Under control panel double click on "ADD OR REMOVE PROGRAMS".
8 - Select "Change or Remove Programs" tab and search and highlight Internet Explorer.
9 - Click on Remove button to remove Internet Explorer.
10 - Now select "Add/Remove Windows Components" from Add or Remove Programs window.
11 - Uncheck Internet Explorer entry and click on "Next" and "Finish".
12 - Now close all the windows and reopen "Add and Remove programs" window.
13 - Select "Add/Remove Windows Components" tab and check "Internet Explorer" entry.
14 - Click on "Next" then "Finish" button.
15 - Close everything and restart your computer.
16 - Once machine is restarted download Internet Explorer-8 from www.micorosoft.com and install it.
17 - Now try to open any website.. Everything should work fine.

Please try this and replay with the results.


Report •

Related Solutions

#4
April 24, 2010 at 13:37:46
thanks for the advice

pcs365 2
I followed your instructions up to step 7, but when I try and click on add or remove programmes a box appears saying

C:\WINDOWS\system32\rundll32.exe
Application not found

and it won't let me do anything further. What does this mean? And what should I do next? :S

Also I've noticed that I'm not able to open things like my iTunes library or Microsoft Word by clicking on the icons in the Start menu (or by going through all programmes and clicking on it there). I'm just told again that the application can't be found :/
If I go to my documents I can eventually open iTunes by getting to it through My Music, as I can open a new page on Microsoft word by opening a saved word file from My Documents and clickng on new page. The problem seems to be with opening programmes by clicking on the icon, (even if I try and open the calculator programme from the Start menu I have to click start and not open to get it working, because it goes back to the 'what programme to you want to use to open this file?' question again).
Any ideas as to why it won't let me open programmes through their icons?

Thanks


Report •

#5
April 24, 2010 at 16:01:58
emhill17, Did you try what I posted in Response Numner 2 ?


Tufenuf


Report •

#6
April 24, 2010 at 18:24:34
If you can open the programs through start all programs, then your problem is only with the desktop icons. If this is the case, delete those desktop icons (shortcuts), go to the proper links in start>all programs, right click on one and choose send>shortcut to desktop. The new shortcuts should all work. If they now say 'shortcut to....', right click>rename click just before the actual name and use the back space key to remove unneeded letters.

Otherwise did you try suggestions in response 2 to fix .exe problem.
Also did you install an antivirus program (preferably not norton) try AVG or AVAST or other good one and occasionally scan with Malwarebytes?

You have to be a little bit crazy to keep you from going insane.


Report •

#7
April 24, 2010 at 18:26:55
If you are still having trouble with internet explorer, try Mozilla Firefox, at least until you get IE working properly again.

You have to be a little bit crazy to keep you from going insane.


Report •

#8
May 21, 2010 at 02:12:34
I found a solution on majorgeeks.com. Use the link
http://www.kellys-korner-xp.com/xp_...
and then scroll down to no 12. Save to desktop and then RMC and merge. It
restores exe file associations.

If you go to the website Antryg links to, open number 12, firefox and chrome seem to just open it as text, so copy all the text and paste it into a notepad document. Then go to File, Save As. Under "Save as type:" select "All Files" and give it a name you wish with a ".reg" (without the quotes) extension after the name. I saved it to the desktop that I was working on. Then just double click it, if it gives you an "open with..." error, you might have to right click the file, and go to run as, then uncheck the box that says something like "protect my computer and files from programs" then click okay and run it. This will prompt you with a new window asking if you want to make the change to the registry, click "Yes" then restart your computer. It worked like a dream and fixed that issue as well as a few other minor ones. The only thing you have to be worried about is if the error was caused by a virus you removed, one or two of your programs may need reinstalled/repaired. This is what I ran into, but it was tax software that's not too common, so not much to fear.


Report •

Ask Question