Icon says Cable disconnected for my modem but it is not

August 25, 2012 at 09:42:16
Specs: Windows XP, 2.2ghz dual core 1 gb ram
Hi There
For some unknown reason my internet seems to have gone from my tower.

Yet I can still get on line via my latops

1 with a cable connection
2 with a wireless contection.

The cable from the modem to tower has been check witha LAN cable check and all is good

if I go into Control Panel > Network Connection, I am told "cable unplugged or firewalled"

i have even through system restore back to Monday last week 13th August but still have the problem.

I am online at the moment typing this via my dongle

I run Kaspersky Internet Security 2012, I have even tried disabling that, with no luck


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#1
August 25, 2012 at 10:30:41
One possibility (and the most likely) is that the network card in your tower PC is faulty, so try fitting a new one.

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#2
August 25, 2012 at 12:12:45
Have you tried to re-seat the network cable?

Also, go to Device manager and see if the network adapter is listed as working properly there.


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#3
August 25, 2012 at 17:50:06
Yes, device manager is a good place to look.

If there is no entry it might be disabled in BIOS but that is unlikely to happen unless someone has been in there and changed the setting.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
August 26, 2012 at 00:34:23
Hi Guys
Thanks for the replies

Phil, the motherboard has its own onboard card.

Othehill, Please see my thread regarding LAN tester & control panel.

Derek, that would seem a good option, but as I am the only person on this machine ( I live alone) highly unlikely.

I am now going to the shed for a big hammer

I have even tried re-inserting the XP disc but it will not regonise it as I have service pack three installed, before you say it "thats the problem" that was install last year some time.

What I could do with is some kind of link that will check for errors registry or otherwise, does anybody know of any ?


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#5
August 26, 2012 at 05:45:36
Does it appear in Device Manager?

Most registry fixers don't do anything that more than remove invalid entries, which are harmless. Careful with any you find on the net - they often do more harm than good.

If you want to go that way then try the registry cleaner option in CCleaner. There's always a risk when letting a registry cleaner remove all it finds but theirs is one of the safest.

Always pop back and let us know the outcome - thanks


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#6
August 26, 2012 at 07:33:22
Checking in Device Manager is the first step in troubleshooting. If the device is working properly then the next step would be to run the internet wizard.

You need to post which browser you are using. For example Internet Explorer 8?


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#7
August 26, 2012 at 09:30:37
I am running I E 8

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#8
August 26, 2012 at 10:47:07
So, did you look in Windows Device Manager to see if the network adapter is listed and is working properly?

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#9
September 2, 2012 at 02:38:12
By process of elimination I found it that it was the onboard network port.

I could get online with my laptops ( one wired & one wireless )

So I had a spare daughter board which I re-installed and everything is fine now.

Thanks to all who contributed


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#10
September 2, 2012 at 07:36:52
Good possibility the integrated network adapter is disabled in the BIOS. Unusual for them to go bad.

Checking in Device Manager would have helped to identify that.


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