I need to get a copy of my windows disc XP me

March 27, 2011 at 12:47:50
Specs: Windows 7
I have some bad Dll's after running SFC I cant find my orignal Windows XP Media Addition discs version 2002. Microsoft does not have them. Do they have to be exact replicas or can I use any XP version 2002??? ( there are a few on ebay )

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#1
March 27, 2011 at 13:53:21
Tell us the make and model of your computer.

The specific model of a brand name system is often shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site and loading a program they have available, if Windows is still working, on the subject computer.

If it's a Dell computer...
Go here for how to find the Service tag "number":
http://support.dell.com/support/top...

Tell us what it is.

If it's a HP or Compaq computer.....
Go here:
http://partsurfer.hp.com/search.aspx
Scroll down a bit.
Look for the similar label on the outside of your computer.
Quote the specific model number - that's at the end of the first line.
Quote the Product number - that's on the third line.
............

If you have an XP MCE version on your computer, e.g. MCE 2005, if you have a brand name system, you probably NEVER had Recovery or Restore disks that can be used to just repair XP MCE.
If you got any Recovery or Restore disks at all with the computer, probably the only thing you can do with them is to install all the original software on the computer that it had on it originally, and in that case, you will lose ALL of the personal data that's on at least the C partition that you have added, unless you copy the data you don't want to lose to elsewhere BEFORE you use the Recovery or Restore disks.If you can't get Windows to work properly,you can boot the computer from something such as a Linux CD and copy the data you don't want to lose to elsewhere.

You probably don't want to have to do that even if you DO have Recovery or Restore disks that came with the computer and can find them.
..................

The first thing you should do is this - if your hard drive is failing you need to replace it first, otherwise you will be wasting your time trying to fix problems that will only get worse.

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
http://www.computing.net/windows95/...

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibility, on another computer if you need to.

E.g.

Seagate's Seatools will test any brand of hard drive.
Do the long test.
http://www.seagate.com/ww/v/index.j...

The bootable Dos versions of SeaTools can be used even if Windows is not working properly.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.
........

If the hard drive itself tests okay......

Your best bet is to tell us which specific DLLs are corrupted or missing.
In many cases, there is already a second copy of the file elsewhere on the hard drive.
In many cases, you can boot the computer from any XP CD, go into the Recovery Console, and copy the second copy to the other location, or you can boot the computer from a Linux CD you have made on another computer and do that.
...........

There never was and never will be a retail XP MCE version.
There is an OEM version - I have that for MCE 2005 - it comes on two CDs, not just one - I've never seen it or heard of it being on a DVD.

You used to be able to buy the Microsoft OEM MCE 2005 2 CD set on the web, and some local places that build computer systems and have lots of parts had that for sale, it cost more than OEM XP Home, less than OEM XP Pro (32 bit), but you may have problems finding that now.
.........

SFC /SCANNOW notes.

MCE 2005 has SP2 updates built into it.

If you have installed SP3 updates in Windows........
SFC (System File Checker) will NOT accept the source as a valid source of files when you run sfc /scannow
- even if you have the OEM 2 CD set, or a suitable brand name supplied equivalent disk,
- if the brand name system builder has copied the \i386 folder to the hard drive, which is often done so you don't need to insert a Windows CD to install things the CD is normally needed for,

because it has SP2 updates built into it, not SP3 updates.

Even if you have the OEM 2 CD set, you can't make a "slipstreamed" MCE CD like you can for XP Pro or Home that has the SP3 updates integrated into it.



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#2
March 27, 2011 at 14:36:10
Its a Sony Here is the windows info right from the computer ( winver )
Windows XP Medition Edition Verson 2002 ser pak 3
When I run SFC /scanow its saying it found some bad dll's and needs the windows disc. Which I just can't find. Microsoft no longer keeps them, I went on ebay the closest I could find was version 2005

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#3
March 27, 2011 at 16:14:05
What is the Sony model Number ?

I know from previous experience they often have two different ones - one on a label on the outside of the computer case, the other one is shown in the mboard's bios Setup.

If the one shown in the bios Setup is different, that's the one we need.

My sister's Sony desktop computer with XP Home on it came with Recovery disks, but they are the type that is a multi-disk archive - you can only install all of the original software installation.

All versions of XP are based on the 2002 version, the original XP version.

If you look in System Information
(e.g.Start - Run -type:msinfo32 , click on OK or press Enter)
on the right side of the first screen you see there it shows the version Windows has been updated to on the Version line.
E.g. In my case with MCE 2005 installed and having had SP3 updates installed in it, it says:
Version: 5.1.2600 Service Pack 3 Build 2600

As I said above....

Test the hard drive first.

If the hard drive itself tests okay......

Your best bet is to tell us which specific DLLs are corrupted or missing.
etc. etc.

....then we can tell you what you need to do.

Most of the *.DLL files are identical no matter which XP version you have.



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#4
March 27, 2011 at 17:30:56
Its the version you stated 5.1 2600 build 2600 service pak 3 I can't tell what Dll's are bad. When I ran the SFC when it finished it asked for the disc as certain Dll's were bad but did not name them
Here is the actual read from the msinfo32
OS Name Microsoft XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name SONY
System Manufacturer Sony Corporation
System Model VGC-RA825G(UC)

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#5
March 27, 2011 at 19:39:17
"System Model VGC-RA825G(UC)"


VGC-RA825G (Home support page)
http://esupport.sony.com/US/perl/mo...

How to perform a system recovery using Recovery Discs.
http://www.kb.sony.com/selfservice/...

Excerpts:

IMPORTANT:

* This model is not supplied with Recovery Discs. Recovery Discs must be created on the computer or purchased from the Sony® Parts and Accessories Sales Web site.
* Recovery Discs obtained from the Sony Parts and Accessories Center include instructions for performing a system recovery on the back of the jewel case.
* Before performing a recovery, go to the Sony eSupport Web site and check your model-specific support page. Look for software and driver updates or check for knowledge base solutions that may help you solve your issue.
....

Test the hard drive with hard drive manufacturer's diagnostics - the Long test - BEFORE you do anything else !!
............

You were supposed to make a set of Recovery disks by using a program supplied by Sony that was already on your hard drive and listed in the All Programs list while Windows was still working properly.

DID YOU ?

If you haven't done that, if Windows still works well enough to make the set, then make it NOW !!
........

NOTE that if it's already been made but you don't know where you put it, there is info on the Sony site that tells you how you can do it again.

When trying to create the Recovery Media Kit, Recovery Disc #2 is not made.
http://www.kb.sony.com/selfservice/...
....

The situation is as I stated previously.....

"My sister's Sony desktop computer with XP Home on it came with Recovery disks, but they are the type that is a multi-disk archive - you can only install all of the original software installation."

I'm not sure now that I think back whether she made the disks using the Sony supplied program or not, but the result is the same - she had them and it's a multi-disk archive.


How to purchase recovery CD/DVDs for computer products.
http://www.kb.sony.com/selfservice/...

Excerpts:

Parts and accessories, including recovery CDs/DVDs for your computer, are available from the Sony® National Parts Center in the country where the product was purchased.

IMPORTANT: Additional support information, including links to international Sony support sites, is available at the Sony Global Web site. http://www.sony.net/SonyInfo/Support/
........

Test the hard drive with hard drive manufacturer's diagnostics - the Long test - BEFORE you do anything else !!
...........

"I can't tell what Dll's are bad. When I ran the SFC when it finished it asked for the disc as certain Dll's were bad but did not name them"

Not good.

You're screwed as far as repairing Windows by replacing the corrupted or missing *.dlls is concerned, if you don't know their names.

The SFC program will not accept anything as a valid source of files for
SFC /scannow
which is what you need to use to actually replace corrupted or missing files
unless it's got SP3 updates built in, it has an acceptable MCE volume label, and you can't integrate SP3 updates into any XP MCE version's disks.

However, you COULD try un-installing the SP3 updates if they're listed in Add or Remove programs, then SFC /scannow should work fine since the SP1 updates (or no SP updates) are probably built into the \i386 folder contents on your hard drive.
Do you see an \i386 folder in Windows on your hard drive.??

I'm not sure whether MCE 2002 had no SP updates at all built into it or it had SP1 updates built into it.
After the SP3 updates have been un-installed, look in Add or Remove Prgrams.If SP1 or SP2 updates are listed, un-install them too, then SFC /scannow should work fine with the contents of the folder \i386 if it's there..
..........

If that doesn't help.....

You probably have no choice except to perform a system recovery using Recovery Discs.

If you want to SAVE data you have added to the computer that you don't want to lose, it sounds like you can do that with the Recovery disks BEFORE you perform the Recovery procedure.



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#6
March 29, 2011 at 14:56:48
Can I just do an update to XP 2006 without losing my programs? I tried to remove
SP3 It goes thru the whole uninstall and then says it can't find the file so I could reinstall the DLLs

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#7
March 29, 2011 at 15:57:05
Have you tested the hard drive yet ?

If you haven't, DO THAT FIRST !
.........

Have you made the Recovery disk set ?
...........

"I tried to remove
SP3 It goes thru the whole uninstall and then says it can't find the file..."

Can't find what file ? Are you saying it can't complete successfully ?

In that case, as I said......

"You're screwed as far as repairing Windows by replacing the corrupted or missing *.dlls is concerned, if you don't know their names."

"If that doesn't help.....

You probably have no choice except to perform a system recovery using Recovery Discs.

If you want to SAVE data you have added to the computer that you don't want to lose, it sounds like you can do that with the Recovery disks BEFORE you perform the Recovery procedure."

Were you able to make the Recovery disk Set ?"

........

"Can I just do an update to XP 2006 without losing my programs?"

NO, you can't integrate SP3 updates into any of the MCE CD sets.
NO, you can't integrate SP3 updates into any multi-disk archive Recovery disk set, that has a XP Home, Pro, or MCE version integrated into it.

NO, you can't use a multi-disk archive Recovery disk set "without losing my programs"
You CAN copy personal data you don't want to lose to elsewhere BEFORE you install the multi-disk archive Recovery disk set.

If you have the Recovery disk set, and it has the Windows MCE # 1 and # 2 CDs, which I very much doubt according the the info I've found so far, then you CAN try running a Repair installation of Windows procedure, which will NOT delete the data you have added to the Windows partition, but you will have this problem....
the first CD will load fine, but Setup WILL NOT recognize the second MCE CD as a valid source of files and you will have to quit Setup. If all the dll files you needed were in the first CD, MCE will work fine - if not, you'll still have unknown dlls that are corrupted or missing.
...........

If you DO have the Windows MCE # 1 and # 2 CDs, and you do the Repair installation of Windows procedure successfully, then you can install the SP3 updates

See Response 6
http://www.computing.net/answers/wi...
starting at
"If your XP CD does not have SP3 updates included, the best time to load them is right after you have installed Windows from scratch...."
.....

If your XP CD does not have any SP updates, you will have to load SP1 or SP2 updates before you load SP3 updates.

Regular Microsoft XP CDs have SP2 or SP3 printed on them if they have those updates included. All the regular Microsoft XP CDs that have SP1 updates included that I've seen DO NOT have SP1 printed on the CD, but the volume labels - the labels you see for the CD in Windows - for CDs with SP1 updates included are different from those with no SP updates at all - you can search using that volume label to determine whether it has SP1 updates or not.

XP re-installation CDs that come with brand name computers usually have SP2 or SP3 printed on them if they have those updates and they may have SP1 printed on them if they include those.


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#8
March 29, 2011 at 16:40:24
Have you tested the hard drive yet ?

If you haven't, DO THAT FIRST !
.........

Have you made the Recovery disk set ?
...........

I have not test the HArd Drive How do I do that???
How Do I make recovery set
I also tried to do a complete uninstall of my scanner. I tried to remove the Twain Folder. When I try to delete it it is telling me Cannot delete because this program is in use by another program. Nothing else is running. As for not knowing the names of the DLL's. The SFC / scannow never gave me the names it just said put the CD2 of Windows in the drive. When I did that it said it was an older version of XP then what was currently on the computer


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#9
March 29, 2011 at 18:37:24
Obviously you have not been paying attention to what I've written.

"I have not test the HArd Drive How do I do that???"

See response 1, in about the middle.

Most of my posts are longer and have a scroll bar on the right if you haven't noticed that.
.......

" How Do I make recovery set"

See the second link in response 5 - click on it

On the resulting web page....

In the first sentence below IMPORTANT click on the blue words "created on the computer".

........

"I also tried to do a complete uninstall of my scanner. I tried to remove the Twain Folder. When I try to delete it it is telling me Cannot delete because this program is in use by another program. Nothing else is running"

You DO NOT delete programs that you can un-install - deleting is likely to cause you problems even when you are allowed to do it.You Un-install programs in Add or Remove programs - if they are running or being accessed, the un-install program will stop that.

Many things are ALWAYS loaded in Windows, even when you're not loading anything yourself, whether they're using cpu time or not.

"As for not knowing the names of the DLL's. The SFC / scannow never gave me the names it just said put the CD2 of Windows in the drive. When I did that it said it was an older version of XP then what was currently on the computer"

It doesn't help to repeat the same thing more or less for the third or fourth time.
I "got it" the first time.

There is nothing you can do about that situation if you can't get the SP3 updates to un-install all the way.



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