We get requests here almost every day for help with laptop passwords. There are at least 3 types of passwords that can be invoked on laptops. Hard drive passwords lock the drive and cannot be bypassed. Need a new drive. Power-on passwords cannot be bypassed. They are not able to be removed by conventional means. In a desktop system resetting CMOS by jumper or temporary removal of CMOS battery is the normal way to achieve this but in laptops the password is not affected by removal of power. These are anti-theft security features of laptops and we cannot help. Either ask the original owner for the password or send the unit to an authorized Toshiba service centre along with proof of ownership and ask for it to be unlocked.
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