I need help fixing my mother's PC.

October 11, 2010 at 20:47:37
Specs: Windows XP, 2.26/2
Well about 2 years ago my mom's computer's file associations got screwed up leaving everything basically useless.. Shortly after that I reinstalled another windows and it was all good. Now that windows has gone bad somehow, I remember it getting malware really bad, using malwarebytes to try and destroy the malware, but that OS wouldn't boot up anymore, after MWB asked me to restart. I'm left on the other copy of Windows(the one with all the associations gone haywire) on the computer, it does boot, but to a iconless, start barless desktop. I fixed the most important file associations (.exe, .reg, etc..). But still I can't get the start bar and icons back. Also, the CD ROM won't work anymore, and I have no "My Computer" at all to help aid me in fixing it.. I think I need help :(.

Here's an image from the directory to visually aid what I'm saying:

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October 11, 2010 at 23:07:54
Swordfreak24, I suspect you've gotten infected by nasties (virus, worm/trojan, etc.). Step #1 has to be clean the machine. Can you still download? Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware (info only. I’m not paid for recommendation. WARNING! FYI, a full scan on mine takes over an hour.) can do the job and you can get it free @:
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update Superantispyware prior to running and disable 'restore' (restart after cleaning) so the nasty doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
Once you've done that, you can work on associations. IE will open most things, but there're some it can't handle. Find a list of 'what opens what' @:
Ed in Texas.

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October 11, 2010 at 23:46:50
Find certain cleaning tool to have a complete scan of the system, maybe it has been affected with virus.

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