I have 3 black cartridges, that the printer wont except

April 30, 2015 at 00:37:19
Specs: Windows XP
I have put each in at least 6 times, but the printer keeps saying, no black cartridge.
they were brought from dell.
i need to do printing ASAP.
I rang last night, and waited, like 10 minutes, only to be told what hours to ring back on, i was not impressed.

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#1
April 30, 2015 at 01:05:10
Post back the printer model number. But I assume it's some kind of inkjet?

You may need to clean the cartridge receptacle (is that what it's called?) of any spilled ink and make sure electrical contacts are clean.

Or possibly it may have taken a dump and needs to be replaced.


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#2
April 30, 2015 at 12:19:12
I trust you are not under the impression that this website is anything whatever to do with Dell. We are a general free computer help forum, are not related to any commercial company and have no phone service.

Always pop back and let us know the outcome - thanks


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