I can't write text on an e mail

Dell Dimension 3100 desktop - customizab...
July 20, 2011 at 12:47:25
Specs: Windows XP Professional 5.1.2600 Service Pack 3, Pentium 4 630 3.00 GHz 800 MHz 2 MB cache
Hi please can you help, when I try to reply or send an e mail I can't write in the text box.
I also have the same problem when I try to load an item on to e bay, I can not write anything in the text box when trying to load an item to sell it.
Would you have any suggestions.
Thanks

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#1
July 20, 2011 at 13:37:20
Not sure if I can help but:

Are you using webmail because it might be an online issue?

Are you using IE?

Does text go into NotePad?

If the above doesn't help me it might help others.

Always pop back and let us know the outcome - thanks


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#2
July 20, 2011 at 13:46:26
Hi Derek
Yes I am using IE
I'm not sure what you mean regarding note pad.

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#3
July 20, 2011 at 14:11:13
I meant when you open NotePad and type text into it does that work?

Are you using webmail?

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
July 20, 2011 at 14:18:33
Yes I can type text into notepad, sorry what is webmail??

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#5
July 20, 2011 at 14:30:34
Webmail is when you go to a website like mail.yahoo.com and access your email. That is opposed to using an email client like Windows Live Mail and downloading your email to the client.

Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#6
July 20, 2011 at 14:36:23
I'm so sorry to sound so basic but I'm not a pc boff!! I think we use webmail? Don't use other things to access emails, just yahoo.

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#7
July 20, 2011 at 14:43:49
Xps86
Thx for amplification at #5.

Whtaylor
Yep, that's webmail.
I don't know the answer so will have to resort to googling around to see if there are any definite solutions. In the meantime someone else might come along who knows about this one.

Always pop back and let us know the outcome - thanks


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#8
July 20, 2011 at 14:49:15
Thank you any help from anyone would be appreciated.

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#9
July 20, 2011 at 14:56:25
So far I've found questions but few answers (trying to avoid the complex ones). I've not given up yet.

Would you be prepared to download and try Firefox? You don't have to keep it long term but it would at least prove whether this is an IE issue (which I suspect). You can get it here:
http://www.mozilla.com/en-US/firefo...

It is similar to IE, popular, and might keep you going for the time being too.

Always pop back and let us know the outcome - thanks


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#10
July 20, 2011 at 15:11:11
Sorry but two more questions. What IE version are you using (it is likely to be IE7 or IE8)? You can find out from within IE by going to Help > About.

Has this happened suddenly and recently?

I'm none too hopeful but you could try the following simple thing for starters:
From IE go to Tools > Internet Options > Browsing History section.
Hit the Delete button. Make sure there are ticks in "Temporary Internet Files" "History" and "Forms data". Hit the Delete button on that page and see if it helps.

If not, follow the procedure given here:
http://aztech.net.au/node/139

Always pop back and let us know the outcome - thanks


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#11
July 21, 2011 at 00:00:25
Thank you so much for yr help.

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#12
July 21, 2011 at 11:24:03
Has the problem now been solved?

Always pop back and let us know the outcome - thanks


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#13
July 21, 2011 at 11:54:36
Hi Derek, no problem not solved. i have ie8 and have gone into tools, int ops but after that i cant find a tab called browsing history? only things like security etc?

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#14
July 21, 2011 at 12:04:21
Found browsing history, done what you said but still can not access text boxes.

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#15
July 21, 2011 at 12:06:42
When you go to Tools > Internet Options it should open in the "General" tab.

A little way down there is a "section" headed Browsing history. It says "Delete temporary files, history, cookies, saved passwords, and web form information"

Below this is a Delete button. Click that and ensure there are ticks in "Temporary Internet Files", "History" and "Forms data". Hit the new Delete button on that page and see if it helps. If not see my link in #10.

Always pop back and let us know the outcome - thanks


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#16
July 21, 2011 at 12:08:16
Ooops we overlapped.

Try the suggestions in the link I gave in #10.

If that doesn't help see if the text issue is resolved in Firefox (if so we know for certain it is an IE problem).

IE repair is another possibility but let's try the easier ideas first.

Always pop back and let us know the outcome - thanks


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