i cant install or open .zip .msc and other fi

March 20, 2011 at 18:27:35
Specs: Windows XP H E
Hello I've tried to fix this just by reading all the ones similar to mine but I've wasted 6 full long days on this by myself .I will explain it the best I can.OK it started out I was trying to download MS office and when I restarted my xp HE I tried to open a file and got that one pop-up that says to open this file windows needs to know what created it ,you can go online ,or you can select it from a list, you know the one.

So I landed here and was reading similar problems and fixes here,I tried them all.First I cant install doug knoxs or kellys-korner fixes I have tried everything I know to get those zip files to install but I get the same thing,to open this file windows needs to know what created it ,go online to find it or manually select it from a list. I have been all over the web looking for a way out of this and all I know I can do is to try and associate the file manually with the registry with someone guiding me.Files like .exe .lnk.msc and others.

So is there anyone out there that might like this challenge. T.Y. in advance.


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#1
March 20, 2011 at 19:06:28
Presumably you've already spent ages trying to associating the files with the right program? The tricky bit is often working out what program they need. For example:

For with Word doc files you need to find the file winword.exe

For Excel files it is Excel.exe

For PowerPoint it is probably Powerpnt.exe

I am using a very old Office version, which is why I'm not 100% on PowerPoint but I think the rest still apply.

Msc opens with "Microsoft Management Console". Try associating it with mmc.exe in "C:\Windows\System32".

If you have Winzip, Winzip32.exe is the program file. The XP native unzipper could prove elusive as it is probably built well into the system. If push comes to shove you could download the freebie 7-Zip to deal with your zip files.

EDIT:
You didn't say what caused this. Is it too late to try System Restore?

Please come back and let us know how you got on.


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#2
March 20, 2011 at 19:09:11
Edit: I got beaten to the draw

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#3
March 20, 2011 at 19:21:03
Ewen

Maybe, maybe not.
I've been editing my #1 for the last few minutes as I kept unearthing more bits of info. Whether it is useful or useless remains to be seen.

Please come back and let us know how you got on.


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Related Solutions

#4
March 21, 2011 at 07:03:54
Well first of all thanks for answering me back. I downloaded MS office 2007 off the web and went on about doing something else. Sometime later I restarted my PC and that's when i tried to open a file and got the message ,to open this first windows needs to know what created it ,blah blah go online or pick from a list, I picked from a list adobe shockewave I think and then... pow just about all my icons were auto turned into adobe,even in start up and sub file icons.

Well after about two days of searching and reading I finally got my reg soft ware to run that did help some of the I con issue,but when I try to download one of the fixes you guys recommend from doug knox or kellys-korner ,the Icon will be like a window icon they use for a program that don't have its own personal icon. After the download I try to install it and the only way it will open is as a text like in notepad.
And system restore always goes through the motion of a restore but then it will come back with the same answer every time. " System restore restoration incomplete your computer cannot be restored to such and such date software distribution service3.0 no changes have been made to your computer. Chose another restore date". And I have, I have chosen a dozen more dates expecting different results,lol I must be insane, or that's what Einstein would say, lol.


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#5
March 21, 2011 at 07:05:30
O and I uninstalled MS office hoping that would help but it didn't.

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#6
March 21, 2011 at 07:23:30
I downloaded 7 zip man a lot of junk came with it and put their icons on my desktop,but 7 zip was superposed to put a icon on my desktop and didn't.

When I downloaded it I was hoping it would open but it didn't , it brought up the file and their is 16 other file and icons to chose from to open it myself. I hate that cuz I don't have a clue to which one I should open to open 7 zip, it to will probably open as a text file,lol.


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#7
March 21, 2011 at 10:27:10
"I downloaded MS office 2007 off the web"

Where did you download this from? Since you can't download Office 2007 from Microsoft's site anymore, you probably picked up a virus with the file you downloaded.

I would download Malware bytes http://www.malwarebytes.org/ and also an antivirus program like Avast http://www.avast.com/index and start scanning your system.


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#8
March 21, 2011 at 12:00:24
Unfortunately your choice of Adobe Shockwave to open Office documents in the first place was incorrect, which probably started all your problems. Shockwave is a "player" which is used for flash games and so forth.

I don't think you download Office 2007 off the net unless it was an illegal version (which could do anything, including infecting your computer). You definitely have to pay for MS Office and it doesn't come cheap. Possibly you downloaded the Office 2007 "Viewer", in which case the file names I gave you in #1 might not apply. Only you can tell us what you really have onboard. Give us a link to whatever you downloaded and we'll check it out.

As for 7-zip I expect you "Ran" the file rather than "Saving" it. The best thing to do with any file download is to first create a spare folder. During install you should have a chance to tell it where you want to install itself. In which case send it to the folder you created and do not let it select the desktop (which is why you had all those icons - its files). Uninstall it from Control Panel then install it again the way I suggested above.

Similarly, with the various fixes. It is always best to avoid running them from the web.
Far better to put each of them into a separate pre-made empty folder and run them from there rather than the desktop. In some cases you might need to reboot afterwards before they do their tricks.

I don't think any of this is too difficult to do but rather tricky to properly explain online remotely, as we cannot see exactly what is happening and have to make assumptions.

Please come back and let us know how you got on.


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#9
March 21, 2011 at 15:24:14
Hello again I got it from you tube mega-upload was the actual site though.

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#10
March 21, 2011 at 15:44:12
Well, "mega-upload" appears to be Hong Kong based and presumably you accessed whatever somebody or other uploaded onto it. I would still like a direct link to the download but presumably I would need to register to see it, which I don't particularly wish to do.

I therefore still don't know what you downloaded for certain. It could have been the full MS Office 2007 but from a source such as that who knows what it really might be or whether it is viral. Maybe running MalwareBytes (etc) as suggested in #7 would be worth a shot, although it seems there might have been a few bad moves too.

Alll I can say is that 7-zip is definitely safe and works, and what you described seems to point to how you installed it. Follow my suggestions and it should be OK.

There is a safe freebie called Open Office which will open doc files (and a whole heap more). This might be worth trying but it seems their are other issues that need to be sorted out first.

Please come back and let us know how you got on.


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#11
March 21, 2011 at 15:44:17
Hello THX 1138, I got it from you tube video that showed me how to do it from this site "mega upload" was the actual site though.

Hello Derek and thank you for your respond. I M going to try to delete that download "7 zip" and I don't think it gave me the option to run it just had save, but I will try it and see.


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#12
March 21, 2011 at 15:50:35
If 7-zip didn't install right then see if it appears in Control Panel > Add Remove Programs. Unless there is a provided uninstall then Control Panel should always be used. Best to see if you can do this first before just deleting all the files on the desktop because the registry entries will remain.

As for the Office 2007 then how about a link to the YouTube video? It is pointless me searching randomly around YouTube.

Please come back and let us know how you got on.


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#13
March 21, 2011 at 20:25:56
I did the 7 zip and it went into my registry, but first I downloaded malwarebytes and run it and it found several reg. errors and it fixed them.

Then I downloaded the 7 zip and then went to doug knox and did the file association thing that you guys recommended way back in 2004 I think, and it ask if I wanted to add it to the registry I wasn't sure and didn't want to bother you guys again so I went ahead and clicked yes.Then I went back and did a couple more file association from doug knox .com and add those also and it is fixed :) yea baby finally. :) :)

So here's a BIG Thank You guys ,and here is the link you wanted,and it is a full download and my friend uses his everyday and I am going to re download it virtual this time even if its not the cause. http://www.megaupload.com/?d=WYF1D4LB

Oh, and its not the "viewer" I downloaded that first thinking that was it.


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#14
March 22, 2011 at 11:39:51
Glad to hear the good news. Yeah, at 499M it has to be the full version and not the viewer which is only a few meg. Thx for popping back to update us.

[Strictly speaking, if you've now sorted the file associations you could probably use the XP native unzipper instead. However, 7-Zip does allow you "create" zip files and decompress rar files, so there are advantages in having it onboard]

Please come back and let us know how you got on.


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#15
March 22, 2011 at 20:36:48
No thank you,and yes it is a huge download but would be worth it if everything installs OK..

As for 7 zip it isn't bothering my PC'S so I will just leave it for now.And many Thanks to you guys for all the wonderful help and support you free and willingly give. You have saved thousands dollars for these fixes you do.


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#16
March 23, 2011 at 06:16:13
You could consider Open Office freebie which is much smaller and will do docs which can be set as default for both opening and creating,

Please come back and let us know how you got on.


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