i can't get my computer to load in safe mode

December 21, 2010 at 13:40:54
Specs: Windows xp
I downloaded avast onto my pc and now I have the "blue screen". I tried to reboot into safe mode to remove the program but it just keeps going to the blue screen. How can I get it to boot in safe mode to take out the avast program?

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December 21, 2010 at 14:22:42
Restore point with a live cd or a repair from cd.

Why did it take me over a year to phone in a problem to ATT?

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December 21, 2010 at 14:27:58
I can't find the disks that came with my computer, is there any other way.

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December 21, 2010 at 14:59:24
Tap the F8 key as it is booting up and you will be shown an options screen. You can select safe mode or other options from there.

f you can get into safe mode menu then the first thing to try is the "last known good configuration" option.

You can read more here:

You may also want to tell us what error you are seeing when you get the blue screen as there may be some clues there.

When everything else fails, read the instructions.

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Related Solutions

December 21, 2010 at 17:46:09
Borrow a disk.

Make a bartsPE.

Depends on issue maybe a live linux cd may work.

Why did it take me over a year to phone in a problem to ATT?

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December 24, 2010 at 10:18:46
The bsod say to disable or remove and newly installed hardward or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advance Startup options, and then select safe mode.

Once I get there I can't locate the "Advace Startup options" unless it is under something else.

I tried to restart the computer in "last known confrigerations, etc...too.

The error code reads "Stop: 0x000000ED (0X8335CE30, 0XC000009C, 0X00000000, 0X00000000).

I went to a lot of forums etc and the all pretty much say the same thing is to do the above. I guess if I could find the "Advanced Startup Options" I may be able to work around the rest.

Thank you for all the help.

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