I can't boot to a CD on my laptop

Hewlett-packard / Ze4800
November 7, 2010 at 22:27:29
Specs: Windows XP, athlon 2.2G/192M
Every time I try and burn a cd and have my laptop boot to it the selection for "hit any key to boot from cd" never shows up. CD is selected as my first in the boot priority and I have tried this with newly burned XP (OEM) cd's (3 different ones) and the Hiren's boot CD.

This is on My Toshiba C-series lifebook as well as my HP Pavillion ze4800


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#1
November 8, 2010 at 04:55:45
The Toshiba Lifebook uses F12 key, to enter the boot selection menu, right?
Have you tried to select the CD/DVD drive from that menu?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#2
November 8, 2010 at 07:10:17
Correct, I have tried that... my options are

bootable add-in cards (I have tried booting to a flash drive also to no avail)
cd
hard drive
network

It always bypasses the cd-rom and goes to the HDD


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#3
November 8, 2010 at 07:18:27
Does your original Windows installation CD boot (no copied CD)?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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Related Solutions

#4
November 8, 2010 at 08:13:28
I got this laptop used and don't have an original. That's why I tried the Hiren's boot cd. I am wondering if somehow the system files aren't being copied to the disc. I'm using nero burning rom to write my cd's.

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#5
November 8, 2010 at 08:45:23
Did you burn the cd with verify option turned on?
So if the verification did not fail, your CD/DVD drive may have a problem.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#6
November 8, 2010 at 09:35:29
Which specific Toshiba Lifebook model is it?

Some notebook models have a built in optical drive, some don't.

The specific model of a brand name system is shown on a label on the outside of the case somewhere, or, if you are able to go on the internet with it, it can often be determined by going to the brand name's web site and loading a program they have available.
.......

Try booting with some other CD or DVD that you KNOW is bootable on other computers.
........

The laser lens may be "dirty".
If a laptop or notebook has a built in CD or DVD drive, eject the drive's tray, and with no disk on it, clean off the obvious laser lens with a tissue or a soft cloth.
If it has an external USB connected drive, if it's a smaller portable type, do the same thing; if it's a larger type that has an external power adapter, or if it's a drive in a desktop computer, use a laser lens cleaning CD in the drive. If you don't have one, they are available at most places that sell CDs or DVDs, or even some "dollar" stores have them for a buck or two.

The USB port the USB connected external optical drive is connected to MUST be able to provide the full max spec 500ma. Plug the drive into a USB port built into the mboard, or directly connected to the mboard on a desktop computer.

If it has an external optical drive, the bios should detect a bootable disk in the drive , IF the bios can be set to boot from a USB connected device, assuming the drive isn't defective, however, the XP Windows CD will probably NOT load the contents of the CD, because it can't recognize most of if not all models of external optical drives, unless it's a model that was available circa when XP was first released, ~2001.

"I have tried this with newly burned XP (OEM) cd's (3 different ones) and the Hiren's boot CD."

You will have the greatest chance a bootable CD or DVD will work on any computer if you burn to a CD-R, or a DVD-R if the drive supports DVD disks.

If you copied an existing bootable Windows CDs contents, the OEM XP CD copies will NOT be bootable unless you used "disk at once" or similar when you burned them, and you MUST have your Folder Options - View settings set to show all your hidden and system files on the computer you burn the disks on, BEFORE you burn the disk.

The *.img file that makes the Windows CD bootable is NOT visible to the operating system, even after View settings have been set to show all your hidden and system files on the computer . If you use "disk at once" or similar, that file is copied despite the fact the operating system can't see it.

If you made a "slipstreamed" Windows CD, e.g. people commonly do that these days because they want to integrate the SP3 updates into the contents of an XP CD that does not have them, you must provide the *.img file from the original CD, which can be extracted by you using third party software, or otherwise provide one that will work, to the burning program, and do the burning procedure correctly (you have to change some default settings) , otherwise the "slipstreamed" Windows CD will NOT be bootable.

You often cannot make a bootable "slipstreamed" Windows CD with a free OEM or Special or Limited version of burning software. E.g. Nero software must have the Nero Burning Rom module. Some versions of Nero Burning Rom have bugs, and you must re-select Enable expert.... settings just before you burn, otherwise they are NOT selected and the Windows CD will NOT be bootable.

As for the Hirems boot CD, you must follow the correct procedure to make the CD bootable.


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#7
November 8, 2010 at 10:09:27
Oops - see the next post.

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#8
November 8, 2010 at 10:17:54
I found some notes I made for Nero Burning Rom 6.x and 7.x

(There must be an appropriate *.img file on the burned Windows CD. The invisible to the operating system one on an original XP CD is Microsoft Corporate.img, but the first part of that may be different on the burned disk. )

- when you have set and checked your settings in the New Compilation window, then click on New to Add files to the Burn Compliation, you DO NOT have to copy the Microsoft Corporate.img file to the list of files to Add to the Burn Compilation, but it does have to be on your hard drive and pointed to in the Boot settings.

- after you click on the New button in the New Compilation window, you must select the Boot tab again in the Burn Compilation window, and re-enable Enable expert settings...., because it has been grayed out, BEFORE you click on the Burn icon in the Burn Compilation window; if you don't re-enable that, the CD will not be bootable, and you will get the "Cannot boot from cd - code 4" error while booting.

(If an appropriate *.img file is not on the burned Windows disk, you will NOT get the "Cannot boot from cd - code 4" error message.)
......

The "Number of loaded sectors" must be 4 (the default is 1) otherwise the burned Windows CD will not be bootable - you get the "Cannot boot from cd - code 5" message if that's not correct when you try to boot from it (if the CD does have an appropriate *.img file on it).


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#9
November 8, 2010 at 19:22:37
Thank you VERY much. I don' thave time to mess with it tonight but I figured it was something like that. I should have time within the next day or 2 to check all this out. I will let you know if it solves my problem.

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#10
November 13, 2010 at 12:20:49
Tubesandwires I can't thank you enough. I knew it was something like this, I just didn't know what exactly and now I do.

You have given me my solution and I thank you!


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#11
November 13, 2010 at 20:14:48
You're welcome to use our help.
Thanks for the thank yous.

Were the burned CDs you made not bootable , or what ?


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#12
November 15, 2010 at 21:07:27
No they weren't as I had them burned. What I learned from this experience is that I need to make image files and burn those instead of just copying cd's

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#13
November 15, 2010 at 22:00:35
Thanks for replying again.

As I said above....

"If you copied an existing bootable Windows CDs contents, the OEM XP CD copies will NOT be bootable unless you used "disk at once" or similar when you burned them, and you ..." (probably )..." MUST have your Folder Options - View settings set to show all your hidden and system files on the computer you burn the disks on, BEFORE you burn the disk."

You MUST have your Folder Options - View settings (in Control Panel) set to show all your hidden and system files on the computer you burn the disks on, BEFORE you burn the disk, when you make a "slipstreamed" CD.


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#14
November 15, 2010 at 22:30:59
Ok, I understand now. Once again I REALLY appreciate your help. I can't tell you how many people including the IT director of a large hospital who is a friend of mine were absolutely clueless as to this solution.

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