I cannot install or uninstall anything

August 18, 2011 at 23:06:54
Specs: Macintosh
This is a questions about my DELL Inspiron E1405: Runs Windows XP.
My computer will not allow me to install or uninstall any discs or programs. I need to reinstall my printer software so I can use it. However, my computer keeps telling me it cannot find the installation program and that I need to browse to find it. Each time I put in a disc to reinstall, I am unable to find a way to do it. Does anyone know what happened to my computer and how to fix it???

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August 19, 2011 at 13:42:09
That is a tough one. Some programs are like that. If you can't install or uninstall you may wish to try a few sort of advanced tasks. One is to delete any registry keys for the old installation or install that may be causing it. Another is a "repair" using booted xp disk. Another is a clean re-install of the OS then apply service packs, security suite and then install printers.

There are some programs out there that may be able to fix this. Might look at softpedia or other places. Be careful with any program from the web. It may cause more harm. Worse comes to worse you have your system backup to fall back on. (?)

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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August 19, 2011 at 15:06:31
Try Revo Un-installer. It's one of the better ones.


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August 19, 2011 at 15:52:28
For Windows.....

- your user must have full administrator rights, otherwise you can't install or un-install a lot of programs. Users of XP have that by default but that can be changed.
See the last part of response 2 in this for the situation for XP:

- If your computer is/was provided by a business or institution, a network administrator may have assigned limited rights to your user, so that you can't do certain things that will possibly mess up their operating system installation Only a user with full administrator rights can change that so your user has administrator rights.
The same can apply if someone else you know owns the computer if they don't want you to be messing up their operating system installation or installing or un-installing programs without their approval.

- some malware messes up your Windows installation such that you can't do things you would normally be able to do. E.g. you may not be abe to run any or some *.exe files. Scan your system with a full scan with whatever anti-malware soiftware you have installed.
If that doesn't help, or instead, try downloading, installing, and running the free version of Malwarebytes.

See response 1:

Ignore the part about loading your latest System Restore restore point unless you did what the guy in that Topic said he did in the first post - loaded a previous restore point.

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