I cannot get in to safe mode in XP

February 27, 2012 at 01:47:48
Specs: Windows Vista
Hi there,

I am trying to uninstall AVAST and reinstall it as it is not working or responding or doing anything.
I have told to go into safe mode and uninstall but F8 is not working and I cannot find AVAST in the list of programs.... even though it is there.. Can somebody suggests another way of getting into
safe mode...

Thank you

Nathalie Bailey

See More: I cannot get in to safe mode in XP

February 27, 2012 at 04:20:34
Turn the computer off then back on...begin tapping F8,,,it will work, all in how you hold your tongue. choose safe mode with networking, answer yes to the pop up question when windows loads up. Download the Avast removal tool and run it.


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February 27, 2012 at 05:15:10
If this is a desktop computer and you are not using the original keyboard you may need to revert back to it at least temporarily. USB keyboards may not work in the pre-Windows screens and wireless keyboards are even less likely.

If you use the original keyboard and it works in that environment then boot into the BIOS (setup) and enable legasy USB support. Then your wired USB keyboard should work in the future..

DO NOT connect or disconnect a PS/2 keyboard while the computer is turned on.

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February 27, 2012 at 07:45:25
DO NOT install more than one anti-malware program that has one or more resident module(s), or if you DO, disable all resident modules in anti-malware software except for that or those for ONE of the anti-malware programs.

See response 4:

Avast! has one or more resident module(s).

Avast! will NOT appear in your Add or Remove Programs list unless it was installed successfully previously.

A corded keyboard may have a button or key that toggles the Fxx keys on / off - if it has that, an led lights up on the keyboard for that when that's toggled on - it must be on while booting, if you need to press a Fxx key while booting. Also, if it has that, the keys that have Fxx on them usually have other printing on them as well, rather than just Fxx.
An older keyboard I have has a small button for that, I think it had an F on it. .
A newer one I have has a key the same as the others with F Lock printed on it.
Some such keyboards will retain the setting that that button or key was in when you were in Windows, while booting into Windows after that, but some WILL NOT and if it's off while booting you must press the button or key to toggle it on before you press an Fxx key..

Remove any bootable CDs or DVDs you have in drives.
(Depending on bios "boot order" or similar settings, the bios may boot the computer from the disk when you press the F8 key, e.g. when the line appears "Press any key to boot fron CD" or similar.)

Press the F8 key repeatedly while booting, don't hold down the key, starting very early in the boot sequence, or starting when the led on the monitor turns the color it normally is when the computer has video.

If you don't get the Windows loading choices menu ("Windows Advanced Options Menu" in XP)....

The bios version on some retail mboards in generic systems and on mboards on many brand name system computers may have a use for pressing the F8 key while booting - e.g. a menu pops up and you're supposed to select a device to boot the computer from.
If you see that, READ the screen and press the key that exits the screen, e.g. Esc, then immediately repeatedly press the F8 key, and you should then see the Windows boot choices menu.

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Related Solutions

February 27, 2012 at 17:53:00
Some computers seem not to like usb keyboards. May have to use a ps/2 keyboard.

Some systems are so damaged that they can't be booted to safe mode.

You should not need to go to safe mode to un-install any normal common program.

Consider a clean install from OEM media. Then put on a good security suite.

A Pit Bull is like a gun you can pet. And there is no safety on it.

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