I can sign in but cant stay on the internet, HELP!!

July 5, 2013 at 06:54:31
Specs: Windows 7
I can sign on my computer, but a few minutes later I get kicked off. My husband doesn't have any problems with his computer & we are on the same internet. Can you help me solve this problem? I have tried everything I can think of. Thank u

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#1
July 5, 2013 at 09:07:47
It would help to know if the problem is with a laptop or desktop. Please post the make/model & also whether the internet connection is wired or wireless.

"I can sign on my computer, but a few minutes later I get kicked off"

Signing on to the computer & getting onto the internet are 2 completely different things. Please clarify by explaining what happens in more detail.


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#2
July 5, 2013 at 14:47:19
In addition to the above, if you are referring to the internet, we need to know how you connect. Dial up, DSL, cable?

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