HUGE Problem with my desktop

August 3, 2010 at 19:06:25
Specs: Windows XP
Ok im pretty stupid when it comes to things about computers. i know a little bit but this is just beyond me i dont know if its a hardware problem software problem or what. But i reformatted and reinstalled Windows xp Home SP2 due to virus problem, sumhow got a virus and it $#@^#@ over my computer and i wasnt able to access internet, download nearly anything, or even system restore... so i reinstalled the windows and thought that i will just start all over again, but wen i tried to set up internet nothing would work...still... i went to device manager and said that everything was working except: Ethernet Controller, Multimedia Audio Controller, RAID Controller, RAID Controller. They all show yellow bubble with exclamation mark in them and i try update, reinstall and watever but i cant cause no internet... i have no othr CDs other than the windows xp home SP2 disk. i know my computer works with my internet cause it was working... before the virus. i dont know much about the desktop because my dad is the person who gave it to me and always messed with it.

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August 3, 2010 at 19:39:45
You need to install motherboard chip set and other drivers.

In order to do that you need to know what model computer you have or if a custom built unit, what motherboard is in it.

Then you download the drivers from anothr computer and transfer them to the computer in question using CDR or flash drive.

Post the model and we may be able to point you in the right direction for the drivers.

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August 3, 2010 at 20:39:23
il post that stuff tomorow when i get back on due to sum personal life reasons atm but y do i have to get new chips? the computer was working great before>.<

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August 3, 2010 at 22:16:12
" i have to get new chips? .."


"You need to install motherboard chip set and other drivers."

should have been ....

You need to install motherboard (main) chipset drivers, and other drivers.

XP doesn't have the drivers built in for most things that first came out after XP was first released, circa 2001, and it doesn't have some of the drivers built in for things made before that.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

Load the main chipset drivers first.

See Response 6
starting at
"If your XP CD does not have SP3 updates included, the best time to load them is right after you have installed Windows from scratch...."

Getting your system back to the way you had it before is a lot of work if you re-install Windows from scratch without saving the data on the C drive you do not want to lose before you do that.

You probably didn't need to re-install Windows.

By the gist of your description, you probably had this, and you probably could have gotten rid of it by running Malwarebytes.

See Response 4 - probable "Rogue" anti-malware crap was installed - wireless networking disabled - try using Malwarebytes.

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