HP Laptop screen goes white

Hewlett-packard Pavilion dv6-2150us note...
June 25, 2010 at 17:11:19
Specs: Windows XP
Hello,

My laptop screen goes white after it was doing an automatic update.

As a normal procedure, the laptop shuted down after auto-update. I started the power, the screen just goes white. After running for about two minutes, it restart by itself then repeat the same thing non-stop.

Please advise what could go wrong with the laptop. It's about three years old.

Thank you.


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#1
June 25, 2010 at 22:44:43
... could be this


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.

... Posting is provided "AS IS" with no warranties
http://img692.imageshack.us/img692/...
Grrrr... ...im


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#2
June 26, 2010 at 00:45:27
The conrtinual auto-reboots does seem to suggest that something went amiss (wrong with/during) the update?

What was the update applied?

And have you tried "last known good config"?

Also have you any restore points set prior to the update?


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#3
June 26, 2010 at 05:39:26
tap f8 on boot-up and then choose safe mode.
If you can get into safemode, do a system restore back to before the problem and see if that works.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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