HP all in one printer and more

Dell / Demension 3000
January 6, 2009 at 11:57:05
Specs: windows xp home, 512
Ok to start off heres some background on why I need the help in the first place. I needed to get a new harddrive because mine was shot and i reinstalled all the things I needed to (at least I think I did) from what Dell gave me with my computer.
The First problem is the printer. It did not come with a PC disc only one for Mac to reinstall the drivers. I went to the HP site and tried to download them three times and I get an error message every time. My warrenty has expired so they want to charge me to help me and with times like they are I wanted to try you guys first. When I go to the download new hardware on my computers control panel, go to printers, then HP on the list, and my model number does not show up. By the way my model is a Photosmart 2610xi (all-in-one)printer. I did try to download a different one and the printer can print but I cant find the right driver/software whatever it is to run it on.
The second problem is that I can not get me linksys router to work. The model is WRT54G ver.2. I have gone to the website but that wasnt much help. They have a quick install feature but all the did is give me istructions that came with the package itself. When we put in the setup disc and it works fine until it tries to find an internet connection. It says I dont have one which confuses me because I am on MSN/the internet as I am running the set up disc.
The third problem is my sound. I think that I installed all the drivers that dell gave me when it bought the dumb computer. I have downloaded Driver Detective to help find what I need but then once it finds what I need it wants to charge me to install them. And once again I dont want to pay anymore then I already have to get this thing running well again.

See More: HP all in one printer and more

Report •

January 6, 2009 at 12:14:30
First, what error messages are you getting when you try and download the HP drivers?

Secondly, what type of connection are you using to access the internet? And how did you physicially connect your new router?

Third, you can download any of your drivers FREE from Dell's site just by going to http://support.dell.com and entering the Service Tag number of your computer.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown

Report •

January 6, 2009 at 12:49:33
Ok the third thing that was posted. The dell support to download drivers. I tried that and when i try to create a folder for the driver it says it can not or is unable to create a folder. I tried one download for audio and one for the the chipset which by reading another forum post was what could solve my sound problem.
The second thing asked was about my internet connection. I have high-speed broadband internet through my cable providor. Not sure what is ment by physically connecting it if you mean plugging the ether net cable into the computer yes I have done that.
The first question let me download it again and I will get back to ya.

Report •

January 6, 2009 at 13:02:05
To address the router issue. How are you now connected to the internet?

If you are using a broadband connection and are connected directly to the modem how do you expect the router to detect an internet connection. You need to insert the router into the system when prompted and then follow the remaining prompts.

Read the instructions and follow them.

Report •

Related Solutions

January 6, 2009 at 13:10:00
ok I have tried following the promts that does not work because it says that I am not connected to the internet. thus the prompts end because I cant go any farther. I have my ethernet cable directly connected to my PC from the modem. thats the only way i can get internet service.
and from before about the error message with my printer it says the system can not find the path specified. have no idea why?

Report •

January 6, 2009 at 13:19:37
At some point when installing the software the prompts should instruct you to connect the router. The router go between the modem and your computer.

I will state again because you obviously didn't understand. The router can't find an internet connection until you connect the patch cables so the router is in the stream between the modem and your computer.

Are you thinking because that is a wireless router that you don't need to connect any wires? It is Wire in, Wire OR Wireless out.

After you get the router working then go to Dell and get the other drivers by entering your service tag number.

Report •

January 6, 2009 at 13:45:02
"After you get the router working then go to Dell and get the other drivers by entering your service tag number."

obviously you dont understand me either I cant download anything from dell because it will not allow me to do so. It says that i cant because it cant create a folder for the driver.
I know a wireless router needs cables and wires how dumb do you think I am. I have connected it once before and for some odd reason it is not working this time.

Report •

January 6, 2009 at 14:38:36
You just told me you have the computer connected directly to the modem and the router software is saying it can't find an internet connection. Doesn't that sound like you don't have any wiring connected to the router?

As far as the message you are getting from Dell goes, I don't understand it. Create a folder on the desktop and name it drivers. Then point to that folder when asked where to download.

Report •

January 6, 2009 at 14:46:05
the setup disc tells you to check your internet connection BEFORE you change the ethernet cables to the router.

This is when it says it can't find the internet connection.

Report •

January 6, 2009 at 15:34:31
You are reading the prompts but the router isn't going to find any internet connections if it isn't connected.

Just connect the thing and reboot. If it doesn't find the connection then reset the router without rebooting.

Report •

Ask Question