how to restore system

Gateway / Mx6440...
February 1, 2009 at 17:53:42
Specs: vista, 846
I attempted to get rid of an virus but now
my computer logs and immediately off.
I have tried to use all safe mode options but
it logs off there also
I have a recovery disk But my cd rom is not won't even open.
Is there another was to restore without
losing data, if not is there another way to
restore period. Please help and please be
specific and detailed, still learning about

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February 1, 2009 at 18:15:25
Replace the CD-ROM drive first then look at your repair options. Is your "restore" disk a full install disk or does it simply perform a recovery using files on a second (possibly hidden) partition on your harddrive?

Sorry but without a working CDROM drive you will not be able to repair the current installation. If you have files/data that you wish to save you may be able to take your harddrive and slave it into another system to recover the files, but you cannot repair the operating system that way.

Goin' Fishin' (Some day)

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February 1, 2009 at 19:36:01
Watch the first screen(s) during a boot up. If you get something saying press a certain keyboard key for a system restore/Repair, try that. There is usually a hidden partition on the hard drive that has a recovery image.

FWIW to XP users: When you click on the 'Command Prompt' you are just causing the 'Command prompt' to be displayed. This prompt gives you access to NTVDM.EXE, the 'NT Virtual DOS Manager'.

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March 28, 2009 at 02:29:12
After fixing the cd rom insert the os and repair it,if it doesnt work use the recovery disk,move the files that you wanted and then format and replace a new os,,,,,,,,coz,same happened to me too.............

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