How to restore my computer back to when I bought it

August 13, 2013 at 05:05:55
Specs: Windows XP
My computer is an old Packard Bell Xtreme Ser No 030867320664. It is now so slow and needs to be restored to its original status, but there was no recovery CD with it when I bought it from Dixons

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#1
August 13, 2013 at 05:29:30
You don't need to restore the PC at all, best option is to use the supplied windows tools to clean up your computer. First thing to do is to use the disk fragment tool on the boot drive, then use the disk clean up tool to wipe data that is no longer required. You'll need to go to My computer, right click on the C: drive and go to properties, there you'll find there tools. If you restore the PC you'll lose all the programs you've installed, unless that's what you want ?

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#2
August 13, 2013 at 06:01:09
Also, if you did not receive any restore disks then you most likely have a restore partition on your hard drive.

You should have already used that partition to burn a set of restore disks which will be used in case of a hard drive failure.

The restore partition can also be used to perform a factory reset. Consult you manual to learn how.


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#3
August 13, 2013 at 06:11:37
Thanks Sinbad But I have done all that and run a clean up program, the result is zilch in fact it seems worse.

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#4
August 13, 2013 at 06:17:44
I never got a manual either, and I restored as far as it would let me but that was only for a few days and I want years ago

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#5
August 13, 2013 at 07:46:00
I don't think you're understanding what OtheHill said. Almost all store bought computers (Dell, HP, Gateway, Pack-Bell, etc) provide a way of creating the reinstallation/recovery disks. Unfortunately, most users don't bother to read the documentation that comes with their computer & the disks never get created, then when they need them, it's too late & they have to be purchased. There may be a method to do a recovery from the hidden recovery partition by pressing a certain series of keys at startup however, doing a factory reset is an extreme move & should not be done unless absolutely necessary.

One of us can explain what to do but you need to realize you will most likely lose everything - all your pictures, videos, word docs, etc, plus all Windows updates & any programs that you installed will be wiped out. Are you prepared for that? Do you have backup copies of everything?

"Slowness" can be caused by a number of things but usually it's either due to infection, too many apps loading at startup & running in the background, or lack of regular cleanings. Another possibility is the hard drive is almost full or you have too little RAM, or any combination of the above.

Start by installing CCleaner-Slim, run the cleaner & remove everything it finds:

http://www.piriform.com/ccleaner/bu...

EDIT: it appears your computer is a Packard Bell Ixtreme (not Xtreme) but the serial # provided is useless. We need to know the model number.

message edited by riider


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#6
August 13, 2013 at 15:26:05
If you want to check for infection and malware these two freebies are a good start:

http://www.filehippo.com/download_m...
This often finds what AV's miss.

http://www.bleepingcomputer.com/dow...
This checks for addon toolbars. Use the Scan followed by the Delete.
It's surprising what it can unearth.

Always pop back and let us know the outcome - thanks


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#7
August 13, 2013 at 19:25:16
Online manuals are usually available for download. We need the model number of the computer to direct you to the download site.

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#8
August 14, 2013 at 01:16:57
Basically badtoe if everything that's been suggested, malware removal, hard drive space, R.A.M and etc doesn't work you'll most likely have to do a fresh install of windows. That's what i gather you mean by a factory reset, beware though that you will need to find out what drivers you need before hand for your NIC (Network Interface Card) and other hardware on or attached to your motherboard, that is if you don't have a driver CD from when you brought it. If you can upgrade to Windows 7 if you decide to do a fresh install, reason being is that XP will be unsupported by Microsoft sooner or later so better to move on now if you have that option. Last thing BACKUP everything, can't stress how important it is to backup data !!

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#9
August 14, 2013 at 08:04:24
Note that if you should do factory restore you will lose all your own files. Also you might not be able to find Windows 7 drivers if you go that way. There are ways to keep XP relatively secure after updates cease in April 2014, so if you decide to keep XP then let us know and I'll give you the links to my info.

Always pop back and let us know the outcome - thanks


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#10
August 16, 2013 at 11:55:39
I visited Packard Bell and found only one model of the Ixtreme line that offered XP as an operating system. The manual http://www.packardbell.com/pb/en/GB... covers models PT.U30 through PV.U30. It states that if you hold Alt+F10 during boot it will bring you to the Packard Bell Recovery Management. This will reset your PC to factory condition. If you have played with the factory partitions this may not work and if you have replaced the primary drive it definately won't work. WARNING! ALL DATA WILL BE LOST! How many times have we seen THAT warning? :)

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