Solved how to restart dell pp12l?

April 7, 2013 at 05:21:36
Specs: Macintosh
When I turn my Dell PP12L Laptop on, a blue screen pops up and says there was a software problem but i haven't uploaded any new software! It says to restart the computer but because it doesn't show the desktop, I don't know how to restart it?

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April 7, 2013 at 06:41:52
✔ Best Answer
Press and hold-down the power-on button until the laptop turns off. Then press the power-on button again to restart.

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April 7, 2013 at 07:27:06
I believe what you have is an Inspiron 6000.

"i haven't uploaded any new software"

Uploading doesn't cause problems, downloading does. And it may have been something that downloaded in the background such as a Windows Update, anti-virus update, etc. We need to know the error message that appears on the blue screen.

Did you try booting into safe mode?

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