|Which is right, createu.vfd or creatru.vfd ?|
About the only chance you have is to try to unearth "Tech-in-a-box" (mentioned in Google) and see if they can get the file to you. Files can be replaced in the Windows system using a Live Linux CD but if it is something that is built into a special HD partition it could prove complicated. Whatever, this seems rather specific to your particular machine and setup, so getting back to the suppliers somehow might be the only viable way forward.
I think you will be lucky to stumble across anyone who knows about this on any general computer forum.
We all live on a ball.