how to fix the internet connection

March 10, 2011 at 11:12:04
Specs: Windows XP, 3.013 GHz / 2046 MB
first: an virus messed with the system, so the exe. files doesn't respond , it send me to select an application to open it, exe. files as regedit, restore doesn't work.
second: in my office I download some windowsxp fix applications , save and e-mailed them to my home computer, but my internet explorer program doesn,t connect, the Cable internet connection is Ok, but the internet explorer doesn, t open any websites..
so, have can I fix the Internet explorer?

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#1
March 10, 2011 at 11:15:15
If you've had malware mess with windows setting and system restore is not working, you need a fresh install of xp (after backing up your data of course). This is just my opinion, but I find it quicker than trying to find and fix all the settings hijacks (I do this professionally, and come across your situation quite often). If system restore is working, going back to before the malware struck usually fixes the problem.

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#2
March 10, 2011 at 11:24:14
hi, Steve, thanks, yes, I tried to reinstall windows but the cd rom doesn't respond too, when I click the winXP setup. exe file, it send me to choice an application to open it, ..

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#3
March 10, 2011 at 11:27:31
You need to boot from the xp install disk - not start in windows. Then the current installation issues won't apply (and you can wipe the drive during the partitioning phase of the install. You can install into current partition as is, but its not recommended (which is why I mentioned backup).

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#4
March 10, 2011 at 11:30:09
Thanks, I will try this afternoon, oops, I forgot that the backup exe file doesn't work too..I am doomed

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#5
March 10, 2011 at 11:52:26
You can disconnect the hard drive and connect to another machine to back it up. Or create a bartpe disk or download one of the many rescue disks on the net that allow you to boot machine from CD and access hard drive & external drive (for example) to allow backup.

Or you could just install into the exiting partition - which should leave your data intact - backup from the new install, then do a proper clean install after wiping the drive.


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#6
March 10, 2011 at 11:56:19
Is the hard drive IDE/ATA type or SATA type?

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#7
March 10, 2011 at 13:35:09
yes, good idea, I will try it this afternoon,
Thanks for your helpfull answers, I will reply with the results tomorrow...

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#8
March 10, 2011 at 13:37:48
now, it is any way that I can regained the access to internet explore? like I said before there is internet connection but no access to the web

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#9
March 10, 2011 at 13:38:21
it is SATA..

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#10
March 11, 2011 at 00:15:52
Download and use Doug Knox's Exe file association fix. This'll get your programs working again.

Please let us know if you found someone's advice to be helpful.


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#11
March 11, 2011 at 09:02:29
Thanks you all for all the helpfull answers, yes I used the "Doug Knox's Exe file association fix" , but first I fixed the Internet Explorer, just resetting it to the original setting, it worked, than download the fixes, merged them, run my "Sytem Mechanic" malware and Antivirus programs, restarted it and back to normal.
Excellent help in this forum, thanks again..

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