How to fix for free Dell latitude D820 display not going on

Dell Latitude d820 intel core 2 duo 2.00...
April 19, 2015 at 11:38:43
Specs: Windows xp, 1 GB
I have a Dell Latitude D820 laptop but one day I turned on the computer and the screen did not Go on i have connected with a other monitor but then I got a white screen with stripes so now I would like to know how to fix the laptop so the screen works on laptop

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#1
April 19, 2015 at 15:45:08
My best guess is that the display module has died. Not easy to deal with on a laptop.
Just the same its strange that the symptoms changed when adding an external monitor. Almost certainly a hardware issue.

Always pop back and let us know the outcome - thanks


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#2
April 20, 2015 at 12:26:05
the ram can be the cause ?

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#3
April 20, 2015 at 16:09:17
What's confusing here is that you would expect the external monitor to either work properly (if it's a screen fault) or behave just the same (no picture) if it was a computer fault. Something just doesn't add up.

RAM doesn't spring to mind for the symptoms given but if RAM is easy to access then there is nothing lost by taking it out and cleaning the edge connectors with a soft pencil eraser.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
April 20, 2015 at 22:54:58
Or a new RAM that can solve ? Or not

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#5
April 20, 2015 at 22:56:15
Or a new Ram can that solve the problem ? Or not

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#6
April 21, 2015 at 05:47:10
As I said, the symptoms are confusing and not those one would normally associate with RAM, so I think it unlikely new RAM would solve it.

Always pop back and let us know the outcome - thanks


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#7
April 26, 2015 at 13:21:50
Hello Derek,

Can you help me on This video that's my video http://youtu.be/sbcOcSRMzhk


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#8
April 26, 2015 at 14:22:28
Thanks. Still feel the same, that the video module is the most likely culprit. Not sure why external reacted so differently but it still didn't work.

Always pop back and let us know the outcome - thanks


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#9
April 26, 2015 at 14:27:34
Are you mean the WLAN or not of can the contact of the cables the cause be

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#10
April 26, 2015 at 14:44:43
The video module is a chip or chips on the motherboard.

Always pop back and let us know the outcome - thanks


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#11
April 26, 2015 at 14:46:09
The video module is a chip or chips on the motherboard. Whatever the cause it is nothing to do with WLAN which Is wireless networking.

Always pop back and let us know the outcome - thanks


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#12
April 27, 2015 at 06:29:53
something weird is that I once fn + arrow up pushed and it worked You see it in this video http://youtu.be/_fIyNOuYS7g how you do this

message edited by Vinkcy


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#13
April 27, 2015 at 07:46:43
Always a good idea to check out the simple things particularly that hinging cable idea. I still suspect the video module but whatever is wrong it looks like you need to dismantle the laptop and find the fault in order to fix it. If you suspect a key is playing up then giving it some firm taps (with the computer off) can sometimes fix it, temporarily at least.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#14
April 27, 2015 at 10:34:12
I must look at the LCD screen to check the cables ?

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#15
April 27, 2015 at 11:17:30
Yes, do exactly what it showed you - move the lid slowly down until it's nearly closed and keep watching for anything to show, however briefly. If something shows then the cable or its connectors at either end are the trouble.

Always pop back and let us know the outcome - thanks


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