Solved how to change the password of a file folder of past employee

March 30, 2012 at 11:08:28
Specs: Windows XP
An employee retired, taking with her the password of a confidential file, which my Director wants to view. how can I change the password or open the folder for my Director? I have Administrator rights.

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✔ Best Answer
March 30, 2012 at 14:56:37
"The folder is on her C drive of her computer."

If you are trying to access that folder over a network, or from another user's profile on the same computer, or if you have removed the hard drive it's on and have connected it to another computer, if you get the message "Access Denied" when you try to access the folder and no prompt to provide a password, then it probably has no password.

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/defaul...

NOTE: you probably have to reboot the computer before the settings you change actually take effect !



#1
March 30, 2012 at 12:53:54
It is unclear whether the issue involves a file or a folder. If a folder than it could be encrypted.

Why not call the retired employee and ask for the info you need?

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#2
March 30, 2012 at 12:56:40
The employee cannot be reached.

The folder is on her C drive of her computer. She just put a password on it so only she could open it. I do appreciate your time in trying to assist me.


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#3
March 30, 2012 at 13:47:24
We get a lot of these but unfortunately we have no way to tell whether or not folk are legitimate owners of the computer.

The employee should have left that info or it should have been requested when leaving.


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Related Solutions

#4
March 30, 2012 at 13:52:49
Obviously, the past employee should have left the information, but some people are just not honorable. I understand your dilemma in helping me. I can give you my office information if it would help and you can confirm my purpose and intention. I'll keep working on it.

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#5
March 30, 2012 at 14:40:02
Using a version of Linux to access the folder may work without the need to have the password.

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#6
March 30, 2012 at 14:56:37
✔ Best Answer
"The folder is on her C drive of her computer."

If you are trying to access that folder over a network, or from another user's profile on the same computer, or if you have removed the hard drive it's on and have connected it to another computer, if you get the message "Access Denied" when you try to access the folder and no prompt to provide a password, then it probably has no password.

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/defaul...

NOTE: you probably have to reboot the computer before the settings you change actually take effect !


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#7
March 30, 2012 at 15:01:01
Thank you. I will go through the process from the link you gave me. I"m not a tech, just the office person who plays one. Thanks for your time.

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#8
March 30, 2012 at 15:16:25
"The folder is on her C drive of her computer. She just put a password on it so only she could open it."

"I have Administrator rights"

This does not appear to be a file ownership issue. You are never asked for a password for accessing a folder on a local drive.

This sounds like a 3rd party encryption program. Migth look at add/remove programs to see if you can find a name of the program and then contact their tech support

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#9
March 30, 2012 at 15:54:01
JoniGR han't specifically said she (or he) was prompted to supply a password.
If she (or he) was, then yes, an encryption program was used,

If this doesn't apply:

"If you are trying to access that folder over a network, or from another user's profile on the same computer, or if you have removed the hard drive it's on and have connected it to another computer, if you get the message "Access Denied" when you try to access the folder and no prompt to provide a password..."

.....then nothing in response 6 applies.

If it DOES apply, then she (or he) has to have administrator rights for the user.


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#10
March 30, 2012 at 16:14:44
thank you everyone for your time and help today. The former employee wasn't very creative, so I made some guesses on the password and figured it out. I will keep this string for notes in the event I have a problem in the future. You are all very, very kind. Thank you.

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#11
March 30, 2012 at 17:42:01
Thank you for coming back, your comments are appreciated.

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#12
March 30, 2012 at 18:50:35
We're glad to hear you solved your problem.

Thanks for the thank you.


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