|Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model, or at least the model, of your mboard. |
The model of a brand name system is usually on a label on the outside of the case,
or if it's a Dell system, go here to find your Service tag number, tell us what it is:
or if it's a HP or Compaq system
Scroll down a bit.
Find the similar label on the outside of the case.
- specific model number - at the end of the first line
- the Product Number - p/n - on the third line
The model of a mboard in a a generic desktop system is usually printed in obvious larger characters on the surface of the mboard, often between the slots, or near the center of the mboard.
Some computers show a screen with the model number on it while booting the computer.
You need to provide as much detail as you can come up with to describe what your problem is.
Are you trying to connect to the router and the internet via a wireless network adapter's connection, or via a wired network adapter's connection (a network cable) ?