How do I safely deal with Instruction at 0x0000000?

March 11, 2013 at 12:28:44
Specs: Windows XP Service Pack 3
I have Windows XP with Firefox browser, ZoneAlarm firewall and AVG anti-virus. At shutdown, I get a message which says:

Instruction at 0x0000000 referenced memory at 0x0000000. The memory could not be "read".

I understand this could be a registry error and that there is software designed to rectify the problem. However, much of this software comes with a red warning from MyWot and when I have attempted to download software my AVG anti-virus warns me of a trojan.

Does anyone know of a safe method of correcting this error? Thanks in advance.


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#1
March 11, 2013 at 13:01:27
Please check to make sure that you do not have DEP (Data Execution Prevention) enabled on your computer.
This feature, introduced in Windows XP Service Pack 2, is intended to prevent an application or service from executing code from a non-executable memory region. Please disable this feature or add MoraeManger.exe to the exemption list.
To change the DEP settings, choose Start > Control Panel > System > Advance > Performance Settings > Data Execution Prevention.

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?


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#2
March 11, 2013 at 13:54:52
How long have you had this problem? Did you ever test your RAM with memtest86?

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#3
March 11, 2013 at 23:59:26
Following the Start > Control Panel > System > Advance > Performance Settings > Data Execution Prevention sequence gave me the option to browse for a file, not to type MoraeManger.exe in an exemption list.

I have had the problem for a few weeks. It coincided with Windows updates and a time where I deleted ZoneAlarm, which I reinstalled. I wanted to try the Windows firewall, but it was not as good. I wonder if I blocked or allowed something I shouldn't during reinstallation?

I have not tried memtest86 and it is my next job. Thanks again.


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