Solved How do I fix windows xp sp3 not installing anything

November 13, 2015 at 08:15:04
Specs: Windows XP, Pentium 4 cpu 2.80 Ghz, 2.79Ghz, 3.49 GB of ram
xp sp3 can not install anything, slow internet. Tried to install panda security from the page and I got a network error. Tried to install avg from a disc and I get a window that says index_ x86 -Notepad. I do have avg anti virus and avg pc tune up but the subscription has expired. Thank you for your help.

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#1
November 13, 2015 at 08:52:42
✔ Best Answer
I would want to get some idea whether there is malware around as first step.

If possible run all three of these in the order given (they often find what anti-virus programs miss:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
Download the free version.
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here.

If any won't install let us know because there are various ways around it. Often malware tries to prevent security programs installing.

Note that you should not have more than one anti-virus program running in the background at the same time. They will fight each other, which is another possible cause of slow-downs. It is OK to run anything else "on demand".

There are many causes of slow-downs but if there happens to be malware about that needs to be removed first.

Always pop back and let us know the outcome - thanks


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