How do I disable caching and shadowing

September 11, 2013 at 08:14:31
Specs: Windows XP
When I go to F2 during start up Dell Dimension E510, I am unable to get into the Bios settings. How can I disable caching and shadowing as I occasionally get a blue screen error message suggesting that I do this.

message edited by Ron1946


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#1
September 11, 2013 at 08:34:48
I see two issues with your post. First one is why you can't enter the BIOS (setup) screens. This is usually caused by the use of wireless or USB keyboards. There is an option in most BIOS settings to enable legusy USB support, which may allow you to use a WIRED USB keyboard in the startup screens. You will need to connect a PS/2 keyboard to enter the BIOS screens to change that setting.

The second issue is the caching and shadowing. I don't recommend you disable those settings. Doing so most likely will result in a performance hit.

If you have AGP graphics the aperture setting may be causing this error.

Try snapping each RAM module in and out 4 or 5 times. Also re-seat the graphics card, if you have one. Perform these operations with the computer unplugged or with all power to it interrupted.

See the link below for additional information.

http://answers.microsoft.com/en-us/...


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#2
September 11, 2013 at 08:41:34
First off, why can you not get into the bios? Two, without specific error codes for the blue screen it is not likely the bios settings the errors are referring to, though it can be. Web browsers use caching, Windows has a pagefile for caching as well as volume shadow services etc. there are settings in the bios as well but it's hard to tell without the specific error or number.

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#3
September 11, 2013 at 08:48:07
OtheHill - Thanks for the reply...I don't think I am qualified to do some of the things you suggest. Just a basic operator!

message edited by Ron1946


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Related Solutions

#4
September 11, 2013 at 08:51:02
Hopperrox - Thanks for responding...Next time I get the blue screen I will be sure to copy the error codes.

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#5
September 11, 2013 at 09:10:41
Hi Ron1946,

It can be an issue with the F2 key. Try tapping F12 to get One Time Boot Menu and then select System Setup. Hit Enter to open the BIOS Menu.

As rightly suggested by "OtheHill" and "HopperRox", we need more information related to BSOD.

Thanks & Regards
Manshu S
#iworkfordell


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#6
September 11, 2013 at 16:11:28
The main thing we need from the blue screen is the error message, the first string of figures and any file name that happens to be mentioned.

Always pop back and let us know the outcome - thanks


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#7
September 12, 2013 at 09:12:35
Next time it happens I will be sure to copy all the information down. Is there a way to get a screen shot of it?

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#8
September 12, 2013 at 10:20:46
" Is there a way to get a screen shot of it"

Nothing too easy but just the info in #7 would help:

Error Message (usually in block capitals).
First string of figures.
Any file name (if given).

Always pop back and let us know the outcome - thanks


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#9
September 12, 2013 at 12:53:59
Have you an email address i can then send you a screen shot of my problem

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#10
September 12, 2013 at 13:31:21
Sorry, happy to help on here but I avoid email otherwise I would get inundated with computer queries.

I've never used it but when you reply there is an "Add a Screen Capture" option (just under the words "Post Reply"). You just browse for your capture file as far as I know.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#11
September 13, 2013 at 07:01:33
Okay -- The blue screen finally came up again and here it is... I am including everything it says although I know some is not necessary:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is your first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware of software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory aptions such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Starting Options, and then select safe mode.

Technical Information:
*** STOP: 0x000000D1 (0x00000004, 0x00000002, 0x00000000, 0x8A7AE3DC)
Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further assistance."


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#12
September 13, 2013 at 12:30:28
OK thanks. If you get any that show a different error message or first set of figures or mention a file by name, then let us have that too. We don't need the general text because all that really says it could be due to many possibilities, which is the dilemma.

At this point we don't really know if it is due to hardware or software and I gather this blue screen is infrequent which makes it harder to pin down. The things mentioned in #1 would be useful but I accept that you don't feel qualified to go that way.

So about all I can suggest is that you update all drivers. Not that I suspect them to be out of date but if there is any corruption it could fix them. System Restore might help but if this has been going on a long time then you will not be able to go back far enough. Neither will help if this is a hardware issue.

You could schedule a scan of the system files like this:
Type cmd.exe in the Run box and hit Enter key. Then type sfc /scannow in the small black screen that appears and hit Enter. It will then do the scan.

When that has finished using the same procedure type chkdisk /f in the black box and hit Enter. It will then offer to run this next time you start up. Answer Y (for yes) and hit Enter. Restart the computer and wait for it to finish.

The commands have to be exactly right - note that each one has a single space in it.

Always pop back and let us know the outcome - thanks


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#13
September 13, 2013 at 16:09:47
See the link below. Are you using a wireless or USB keyboard?

http://msdn.microsoft.com/en-us/lib...


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#14
September 21, 2013 at 08:02:36
Here is a new set of numbers:
Last data field is : 0x8A8133DC

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#15
September 21, 2013 at 10:41:50
OK, that means it's a consistent error (the last data field is not too important).

Could you let us know what suggestions you have now tried please?

Always pop back and let us know the outcome - thanks


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