Solved How do I delete i123 Start in Internet explorer

March 31, 2015 at 08:08:30
Specs: Windows 8, Random/1.9GHz/8 gigs
a program i123 Start is causing many problem with internet explorer. I just can not get it off the windows browser regardless of what I try. I have already uninstalled the program. it is not listed in any internet commands, yet it still begins when I go to the internet. I have a malware program but I just found out this program will not correct the program. all programs when you need help always cost more than the programs you installed to solve these programs. Please help. I really don't want to use restore.

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#1
March 31, 2015 at 08:20:16
✔ Best Answer
There are perfectly good free programs that address infections. The following three small programs often find what others will miss (including an Anti-virus). Please run them in the order given below:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
http://filehippo.com/download_malwa...
(green Download button top right - not anything else on the page)
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here. One or other might well fix the the symptoms but you are likely to still have things lurking around that require further cleaning.

Always pop back and let us know the outcome - thanks


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