Solved how can i remove an unwanted hidden firewall

June 15, 2013 at 11:28:37
Specs: Windows XP
installing "zonealarm" firewall and antivirus caused a blue screen crash on startup only cured by going safe mode and restoring the registery. On starting this recovered system i found that no main zonealarm peices of program were visible...just shortcuts; but security centre said that zonealarm firewall was "on"; now i dont want a rogue firewall so i downloaded comodo hoping to get a configure option shutting down other firewalls, this didn't occur. comodo is working fine alongside avg anti virus, but security centre tells me i now have "more than one firewall, one of which is working" i did try to remove the entire zonealarm suite when in safe mode but was told that i couldn't do so...which is when i went for the reg. restore option. can you please suggest how i might dig out whatever bits of zonealarm are hanging on in my system?

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#1
June 15, 2013 at 11:40:37
The main reason firewalls and AV's don't uninstall is that they have to be disabled first. Whatever, first try this uninstaller tool:
http://www.bleepingcomputer.com/dow...

If necessary you could use Revo Uninstaller.

Always pop back and let us know the outcome - thanks


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#2
June 15, 2013 at 12:15:09
✔ Best Answer
thank you! most helpfull: so i should have searched for "xyz software removal tool"?
DOH....i feel so OLD!!
anyways it ran and declared that it had been sucsessful, so i'm taking it's word for it despite security centre still displaying "at least one of your firewalls....." after all, life is too short for to be going poking sleeping dogs..if i dont see any problems i guess i'll believe the software.
THANKS AGAIN...most kind.

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#3
June 15, 2013 at 12:37:04
The other firewall might be the Windows one. It disables itselft if it recognises a third party firewall but it might not know the particular one you have installed. I've not got XP in front of me but you should find the Windows firewall settings somewhere in the Control Panel (probably under Security). If you are sure Comodo firewall is installed and doing its thing you can disable the Windows firewall and ignore any warnings it might give you.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
June 15, 2013 at 12:46:31
i've not been able to access windows firewall for some time, try as i may...
i think it is "off" though...thanks for your interest.

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#5
June 15, 2013 at 19:05:12
"i've not been able to access windows firewall for some time"

This may help.

How to configure the Windows Firewall in Windows XP
http://www.bleepingcomputer.com/tut...


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#6
June 16, 2013 at 07:07:44
thanks again, but the instructions you pointed me to are for when all is well. when i take the control panel click on windows firewall route i get the message "due to an unknown fault..."can't remember the rest...but essentially i'm shut out..i,ve tried various solutions that i've googled for but nothing has worked so far and the only options left involve typing reams of text into the registery. which given my typing skills will undoubtedly contain errors. so as i said i'm letting sleeping dogs lie. as the system is bumping along ok i'm busy transferring all data to my laptop after which i can format the hard drive and start again, probably with a new OS.
smile
labour saving device?
i think not!

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#7
June 16, 2013 at 17:17:32
"so as i said i'm letting sleeping dogs lie"
More info is needed if you want to try.

"due to an unknown fault..."can't remember the rest"
The EXACT message can be found in Event viewer, if it will let you.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427
Or,
Start > Run, Copy & Paste > eventvwr.msc /s & press Enter.

"which given my typing skills will undoubtedly contain errors"
To avoid typo's, always Copy & Paste.

"after which i can format the hard drive and start again"
If you do decide to reinstall, make sure when you reinstall, you delete ALL partitions & format to NTFS.
XP - D to Delete the selected partition
http://www.blackviper.com/os-instal...
Here are some examples of why you delete all partitions.
http://forums.spybot.info/showthrea...
http://forums.whatthetech.com/index...
http://blog.eset.com/2011/10/18/tdl...


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#8
June 17, 2013 at 11:00:37
that is just so helpful man:
thanks a zillion

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