Solved How access external HDD locked by Cheshire police ransomware

July 30, 2014 at 06:45:49
Specs: Windows XP
infected by Cheshire police ransomware. Kasperskey seemed to eliminate infection but hdd now totally locked, HELP.

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#1
July 30, 2014 at 08:28:06
I find it hard to believe that Cheshire Police are in the business of distributing ransom ware. Knowing how the police got involved with this might help. It might be a good idea to go back and get there help is they had access to the disk.

Did this hard disk by chance come out of a laptop?

Stuart


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#2
July 30, 2014 at 13:20:36
Nothing to do with Cheshire Police - just one of the names used by a particular ransomware scam. See this:

EDIT:
Oops, I didn't paste my link. I think it was this one (there are many):
http://malwaretips.com/blogs/remove...

Also keep watching for other inputs on here.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
July 30, 2014 at 14:15:12
✔ Best Answer
How to remove the “Police-themed” Ransomware - http://www.bitdefender.com/tech-ass...

How to remove FBI Ransomware infection - http://www.bitdefender.com/support/...

Using the Ransomware removal tool to resolve ransomware infection - http://esupport.trendmicro.com/solu...

What is ransomware? - http://www.microsoft.com/security/r...


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Related Solutions

#4
July 30, 2014 at 14:30:28
Pappy seems to have it covered.

Jimquinnbrucast, Copy & Paste the contents of all scan logs in your next post please, I can check that things are going as required.


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#5
August 1, 2014 at 08:53:27
Thanks for the interest but I've struggled so much with this problem that jokes and sarcasm are not appreciated anymore!

I have not yet been able to work through all suggestions offered but most relate to removal of the ransomware. I would repeat that Kasperskk seems to have removed malware but hdd which I have placed in external caddy and tried to access using "spare" pc claims to be totally locked and I cannot access with my limited knowledge and unable to scan with anything!


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#6
August 1, 2014 at 09:29:04
Where do the jokes and sarcasm come in. All I can see is honest attempts to try and solve the problem.

Stuart


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#7
August 1, 2014 at 09:36:01
I don't think any jokes or sarcasm were intended by anyone (unless some response has now been removed).

As you've found, unlocking files locked by ransomware can be very difficult or even impossible. Keep watching though, maybe someone will know a way forward.

Always pop back and let us know the outcome - thanks


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#8
August 1, 2014 at 13:11:30
maybe with a live linux dvd, you can get your files like pictures and docs on a flash drive.

larry

message edited by larryf215


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#9
August 1, 2014 at 14:12:17
#8 is a good thought provided they are locked by Windows. They might be locked by some encryption method and that's an area that I know little about.

If you want to try a Live Linux CD on it (boots Computer using CD and RAM without messing up Windows) then shout back and we can advise how to go about it. It enables you to access drives and retrieve them to another device, if they are then readable.

Always pop back and let us know the outcome - thanks


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#10
August 1, 2014 at 17:05:44
"I cannot access with my limited knowledge"
Get a friend, reli, social worker or neighbor who has computer skills to help you.

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#11
August 6, 2014 at 09:47:20
CryptoLocker victims offered free key to unlock ransomed files - http://www.theregister.co.uk/2014/0...

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#12
August 6, 2014 at 09:54:35
That's an Interesting find Pappy, and todays date too.

Always pop back and let us know the outcome - thanks

message edited by Derek


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