help, i cannot forward emails

March 12, 2011 at 18:48:54
Specs: Windows XP
I can recieve them, I can send new ones but I cannot forward them....error, but no error message.....I am running XP and Outlook 6

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March 12, 2011 at 21:59:07
You could upgrade to windows live mail or windows live essential.
You could still have the same problem thought.
Open your mail. Menu bar.
Go to tool - properties - General Tab - Use your full email address.
On the General Tab - Put a check mark for - Include this account when receiving mail or synchronizng
Advance Tab - For imap try rout number for out going 587
No check mark for SSL
If you have pop 3 try 110 - Not sure if I remember for pop 3 right.
Anyway write down before making any changes.
The instructions should come from your Internet Service.

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March 12, 2011 at 23:00:11
Thanks for the reply, however I am not sure I follow what you are suggesting? as I do not have -properties- in tools and no - advance tab - in the general tab?
I have gone through it all with my service provider, as we deleted and recreated the settings with my (POP3) incoming and (SMTP) outgoing, set at 110 and 25 respectivley. Are you saying I should change the outgoing setting from 25, to 587?

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March 13, 2011 at 10:22:46
NO 587 is Imap not Pop 3
That's just my settings as a reference.
Your using Pop 3, right ?

As for Outlook 6 it's been a long time since I had that.
Tools Tab shows up on the Menu Bar. Right click an empty place on the
Toolbar and put a check mark for Menu Bar. I don't remember exactly.
If you get the Menu Bar the Tool Tab should show along with other items.
Tool Tab - Account - Click your email address - properties -
In the Tool Tab their is also Options to check on.
I can't give every step because I use Windows Live Essential and AOL email.
If you get your menu bar to show go to the tools tab - options - Options Tab - and Security Tab.

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March 13, 2011 at 13:00:25
I have no mention of imap in Advance Tab, or any other Tab for that matter! I think I have been in every Tab and Properties section that I can find. Incoming mail is POP3 and outgoing mail is SMTP, and no check mark for SSL. I really do thank you for your efforts and time as this is so frustrating.

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March 20, 2011 at 14:50:37
I found this on another site, it worked :-)
I am posting it incase it can help someone else.

Thank you.

Create a new Outbox, and Sent Items folder. (And clean up your Inbox as
well. See below).

Do the following for the Outbox, and Sent Items after you move any messages
you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the Outbox.dbx and Sent Items.dbx file and delete them.
New files will be created automatically when you open OE.

To help prevent this in the future:

Do not archive mail in the Inbox or Sent Items. Create your own user defined
folders and move the messages you wish to save to them. Empty Deleted Items
folder daily. Although dbx files have a theoretical capacity of 2GB, I
recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2 or SP3}.

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

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