have to turn pc off with power button not too long on freeze

October 8, 2012 at 05:30:28
Specs: Windows XP
I have a very good antivirus but computer still freezers and responds slow. have to wait for dialoge to come upscreen, there is a delay when using keyboard

Ran scan no infections detected.

Please help thanks

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October 8, 2012 at 07:29:53
"I have a very good antivirus"

I guess it's a secret? If it's Norton or McAfee, it's not "very good".

Did you scan for malware? Have you managed your startup apps? Have you cleared all your temp files, history folder, cookies, etc? Could it be you don't have enough system memory? Could the CPU be overheating?

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October 9, 2012 at 04:42:35

If the issue still persists, then check the performance in safe mode/ Safe mode with networking. Proceed to next step in case the performance still lags.

You can try running the below mentioned troubleshooters which could fix the problem:

Hope this helps.

Thanks & Regards
Debbie B

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