Hang up when changing users

Dell Dimension 4550 desktop
July 5, 2009 at 04:34:14
Specs: Windows XP Home
We are having difficulty changing users, or sometimes getting back on the PC after going on system standby. When clicking the user name, we aren't able to log on (does not matter if a password is required or not). We have to shut down and reboot. Can you help? Thanks.

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July 5, 2009 at 06:42:34
In Control Panel,
click User Accounts,
then "Change the way users log on or off",
check mark both items--
"Use Welcome Screen", and
"Use Fast User Switching"

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