google does not work

Hewlett-packard Pavilion a4316f-b deskto...
March 2, 2010 at 07:11:28
Specs: Windows XP
on my desktop computer while using firefox, google.com doesn't work

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#1
March 2, 2010 at 07:17:59
while I'm in firefox google.com does not connect. error box indicates timeout.

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#2
March 2, 2010 at 07:18:48
internet works but google does not

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#3
March 2, 2010 at 07:20:09
How do you know the internet is working? What page does it bring up? This sounds like a hijack problem (a Virus).

To test this go to a Command Prompt and type...

PING GOOGLE.COM

and see if any packets are lost. If none then you do have a Virus problem.


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