Solved google chrome won't launch

August 29, 2014 at 01:18:01
Specs: Windows XP
After 2 years working perfectly google chrome just won't launch. have tried turning firewall off, restarting PC, unistalling and reinstalling Chrome - all to no effect. There's no error message either - just gives me the hourglass for a couple of seconds then nothing!

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#1
August 29, 2014 at 07:25:28
Can you open other browsers? Internet Explorer, Firefox, etc.. Could be a malware issue.

~winipcfg

ASCII Question, Get an ANSI


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#2
August 29, 2014 at 18:34:30
✔ Best Answer
See if this freebie finds anything (blue download button top right):
http://www.bleepingcomputer.com/dow...
You "Save" the file, double click it and the program runs. Do the Scan first.
There are options but it is usually quite safe to then do the Clean.

It would also be worth downloading, installing, updating and running this freebie:
http://filehippo.com/download_malwa...
Use green download button top right. It often finds what AV's miss.

If anything is found keep the logs in case further delving is necessary.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
September 1, 2014 at 02:40:26
It will launch Internet Explorer (which is INCREDIBLY slow on my PC) but it won't launch Firefox either

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#4
September 1, 2014 at 03:51:34
Hi Derek. I downloaded the Adw Cleaner, did a scan then a clean and now it will launch both Google Chrome and Mozilla Firefox. Brilliant! Thank you very much!!

message edited by Rhodesey56


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#5
September 1, 2014 at 05:34:59
Good to hear but if you have any doubts come back and with luck someone will be able to help you do a much deeper clean.

message edited by Derek


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