|That's not what he or she is asking, but your explanation of what is going on is correct. |
In order to get out of safe mode, repeat what you did to get to the screen where you have options - following what your friend told you to do and you'll find several options: Start Windows in Safe Mode, Start Windows in Safe Mode with Networking etc. The option you want is to "Start Windows Under Last Known Configuration that Worked" or "Start Windows Normally." I'm going from memory here so the wording won't be exact.
Once you've done the above, this is what you need to tell us to help you:
1. Do you have a router connected to a cable modem?
2. Do you have a wireless connection?
3. If you have a mode or router, did you power cycle them both. In other words, did you turn them on and off and reset your router as well?
4. Are all plugs connected?
5. Is your cable company or Internet Service Provider having problems in your area?
Any term you don't know, or you don't know what to look for, don't hesitate to ask.