Gateway laptop will not boot to restore disk

November 2, 2010 at 09:15:13
Specs: Windows XP, 512
I was doing a clean install of xp media center on 4 different laptops due to a very nasty virus attack. When I got to the gateway I mistakenly inserted the dell reinstall disk. It loaded and ran about half way or betterr through the program and the machine just shut down. I checked it and found out what I had done. I put the right disk in and got NTLDR missing, I found some help for that and can now get to hal.dll missing and I cannot get the command prompt to work so even if I had the file I have no idea how I can install it and it will not boot to any disk I insert. Do I pitch the hard drive and put in a fresh new one or does anyone have any ideas?

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#1
November 2, 2010 at 09:58:51
Use a third party utility to format the primary partition. Then you should be able to boot to the restore disk.

Is the hard drive a SATA type?


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#2
November 2, 2010 at 12:04:42
hard drive and I will try what you suggested and report back if it worked. Thanks

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#3
November 2, 2010 at 13:47:11
I asked if the hard drive was a SATA interface or an IDE/ATA interface (PATA)? The answer is important.

Also, did the laptop originally come with WinXP or something else?


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#4
November 2, 2010 at 18:58:03
If I am correct it plugs directly into the board, no cable, so does that make it SATA? Yes it was originally installed with winXP meida center 2005. I have a the original restore dvd and a store bought recovery cd made specifically for this OS and Gateway. I burned a bootable copy of the xp pro and it will not boot to that disk either. I apreciate your help. Thanks

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#5
November 2, 2010 at 19:47:54
Post the model of the Gateway laptop.

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#6
November 2, 2010 at 21:23:02
Model MX6441

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#7
November 3, 2010 at 05:17:55
It appears to be an 80GB IDE type and can't be replaced with anything larger.

Look at the link below to learn how to restore the laptop by using restore disks.

http://gateway-us.custhelp.com/app/...


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