frozen PC

July 10, 2010 at 09:32:57
Specs: Windows xp pro
Hello.
I am trying to get into safe mode, to use system recovery to go back 24 hours to try to get my computer to start up. When I select "safe mode" from win advanced options menu, I end up with a screen full ( 16 lines ) of things like " win system 32\drivers\isapnp.sys" ( this is on the last line )
Anyone know how to get me into safe mode.

David Miles.


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#1
July 10, 2010 at 09:42:16
If you wait long enough, it will go into safe mode. It takes awhile. The lines you see are the drivers etc. that are loading.

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#2
July 10, 2010 at 10:40:45
hello grasshopper.
thanks for helping.Unfortunately it didn't work. I waited half hour and nothing happened.Perhaps you can tell me which boot device I should choose, as I have been selecting floppy drive/HDD and CDRom drive, to try using floppy disc and XP Pro sevice disc 2 to try to get things working, without any luck!
David.

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#3
July 10, 2010 at 11:02:12
"I waited half hour and nothing happened."

if your PC has numerous problems it may take up to 6 hrs for the safe mode to appear. HAVE PATIENCE!

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Related Solutions

#4
July 10, 2010 at 11:05:37
If you have a copy of XP, go into the bios and choose boot from cd. Put the disk in and reboot. When you see press any key to boot from cd. hit one. Wait for the second time you see repair xp. it will search for existing copies. Choose your drive and hit repair. If it doesn't find an installation, your hard drive is toast.You won't loose any data with the repair option.

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#5
July 10, 2010 at 11:06:27
Thanks Guys.
I would never have thought that a mega fast computer, could be capable of crawling along that slow. I will now leave it on till the morning if necc'y and report back if I still have a screen full of driver thingy's.
Thanks for taking the trouble to get back to me.
David

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#6
July 10, 2010 at 11:26:06
Hello Grasshopper.
Before I leave my driver screen on all night, I will first try your cd idea.I have quite an old version of XP Pro. There are two discs, XP disc and XP service pack 2 disc. I don't know what this means, or which disc to use. If I don't hear otherwise, I shall try one at a time.
Thanks.
David.

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#7
July 10, 2010 at 11:46:55
Here are the instructions on doing a repair install where all you lose is the critical updates:
http://www.microsoft.com/windowsxp/...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#8
July 10, 2010 at 13:49:12
Hello.
I have tried the repair install with my XP discs and I can't get the "press any key to boot from cd" message on the screen, so I am having to go with the "leave the list of drivers on the screen for at least 6 hours" ( overnight ) idea.
Thanks.
David

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#9
July 10, 2010 at 15:20:02
sounds like you don't have the PC booting with CDrom first
You have to enter bios and set it up to boot from CD

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#10
July 11, 2010 at 03:38:52
Hello.
I have tried to get into safe mode, using floppy drive/cd drive, and I have left the 16 lines of drivers on the screen for 14 hours with out safe mode coming up. Anyone know of secret foolproof way to get to "system Restore"
David.

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#11
July 11, 2010 at 05:17:30
David,

When you went into the BIOS and changed the boot order to first boot / cd, did you save the setting before you exited? If you did and you didn't get "press any key to boot from cd", then maybe your cd player is bad or your bios is messed up. Is you cd/dvd player listed in the bios? It's a logical process. If the cd player is good and the xp disk is good, it has to boot. Is your copy of xp a full version or an upgrade version.


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#12
July 11, 2010 at 05:51:55
Hello grasshopper.

I selected the 3rd boot device [cdrom;pm-asus-drw]. I used F10 to save config and I then exited. I didn't get any writing on screen.
My copy of XP Pro was given me by a friend at college, I expect it was from their network system. It is two discs, one with all the numbers on it and a second one called service pack 2 disc.
One other thing, by using the pause/break button on F5 startup, I manage to freeze the screen where there are only three lines of writing. one line says:- PCIE-to-SATAII Raid Controller BIOS v1.06.22 ( is this my hdd ?) and last line says:- Detect drives done, no any drive found.

Hope this helps !!

David.


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#13
July 11, 2010 at 06:12:01
The pci to sata raid controller is not your hard drive. It's a driver on your motherboard. Detect drives done, no drive found means your hard drive was not detected and it's shot. That's why you can't access safe mode. There is no hard drive to access. Time for a new drive.

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#14
July 11, 2010 at 06:36:14
Hello grasshopper.
Thanks for being my IT Guru.
Two last questions. If my hard drive is toast, does that mean that all my saved data is also toast?

And, as I recently bought an external drive and put contents of C on it, if my existing data is gone, can I transfer ( easily )contents of C saved on my external drive back to my pc? Hope I am making sense here!
David.


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#15
July 11, 2010 at 07:01:04
If you have saved data (and that was smart) on the external drive, yes you can transfer it back to the new drive. Only data can be copied. Programs will have to be reinstalled because the won't work without the registry entries. In the future, use a program like Norton Ghost to make a backup image of the drive. Store it on an external drive, and after you reinstall the OS, you can reinstall the image you saved (providing you didn't change hardware) in a few minutes. It saved my ass more than once. Good Luck.

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#16
July 11, 2010 at 07:43:53
Thank. you grasshopper, I appreciate your help.

David.


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#17
July 11, 2010 at 09:16:00
You're welcome. Glad to help

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