Freestanding PC mouse & keyboard not working

January 27, 2011 at 14:03:42
Specs: Windows 7
the mouse and keyboard are not working on my freestanding computer (it is not connected to the web). monitor and tower come on and screen goes to desktop then please...

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January 27, 2011 at 14:38:27
Are they wireless and do they use USB's?

Did the mouse and keyboard come together using common software? If so maybe that needs re-installing - uninstall from Safe Mode if necessary.

Tap F8 while booting and select Safe Mode. It will eventually produce a screen with large icons and the words "safe mode" at each corner. See if the mouse and keyboard work then because they will then have minimal drivers. Have a look in Device Manager to see if there are any colored error marks showing.

We all live on a ball.

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