Solved Folder opening but not showing files

June 8, 2013 at 20:17:00
Specs: XP, 512 ram
Greetings from New Zealand
When I open a folder the folder opens but has no files showing inside the folder.
This was caused by some sort of Trojan I think and I have run Spy hunter and PC tools antivirus programs which cleaned up some issues and now both scanning without picking up any virus/spyware.
The spy hunter picked up the normal ad-ware stuff then alerted me to disable some files it thought where suspicious which I did and I am assuming one of these was the problem.

The virus managed to also turn off the intelleguard protection in my virus software which I have since re installed and of which is now working correctly.

In safe mode the folders are working correctly.
I downloaded a folder association fix from
to try and sort this but could not unzip it in normal mode.

I did this in safe mode but no change in normal mode.

I also did a restore point which again only worked in safe mode.

I have read some other posts but can't solve problem

I am at a loss to know what to do next.
Any help appreciated.

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June 8, 2013 at 21:54:35
✔ Best Answer
So the folder contents show up as they should in safe mode but the folder appears empty in normal mode? Does this happen with all folders?

Both in safe mode and normal mode, open the folder and then from the toolbar click TOOLS--FOLDER OPTIONS--VIEW. Scroll down to 'hidden files and folders' and then 'hide protected operating system files'. Are the options marked the same in both safe and normal modes? I'm just trying to determine if something is changing the attributes in normal mode.

Can't you unzip the folder association fix from safe mode or another computer and copy it to a disk?

When you did the system restore did you choose a date from before the problem started?

From safe mode do a 'disk cleanup' and delete all the temp and TIF files. Often stuff hides there. When you run virus/malware scans, have it scan all the files at least once.

You indicate other things aren't working in normal mode. You may need to use the EXE file associaton fix too. Usuallly that fix will be an .reg file and you can use the MERGE option to install it--since .exe files won't run and regedit probably won't either.

DAVEINCAPS - Made with REAL high fructose corn syrup.

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June 9, 2013 at 01:33:48
Problem solved.
I did a disk clean in safe mode then had a thought that perhaps I had had an issue prior to my restore point and didn't realize it so took it back another week and now all is good.
I appreciate the time you have taken to reply and give suggestions.
Go well and make sure you don't OD on corn syrup...

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June 9, 2013 at 01:38:33
You're welcome. I'm glad you got it fixed.

DAVEINCAPS - Made with REAL high fructose corn syrup.

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