Solved fix for internet explorer

September 16, 2013 at 15:09:15
Specs: Windows XP
My facebook locks up or freezes when I access it through internet explorer browser. I am wondering what I am to do to fix the problem. I do not wish to download any more browsers or fix-it programs if possible. It worked once upon a time, and has since stopped.

See More: fix for internet explorer

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✔ Best Answer
September 17, 2013 at 17:03:27
On a recent post this fixed a very similar issue but you still have to download and Save a single (free) file, which you get here:
http://www.bleepingcomputer.com/dow...
You double click the saved file to run it. Do the Scan (it's quick) then just do the Clean. This will remove all dubious toolbars (or their remnants) that you have collected.

Any mechanical, electrical or electronic device will have been working fine until it failed, so the fact it was once working makes no difference to what is needed to fix it. The likely possibility of this being malware related has to be eliminated and the only way to do this is with programs. Forum helpers will almost always suggest programs that are known to help - usually free ones. Avoid any Fix gimmicks you see on commercial websites (they often make the problem worse).

If what has already been given does not resolve the issue we can look into other possibilities.

Always pop back and let us know the outcome - thanks



#1
September 16, 2013 at 19:05:07
have you tried uninstalling fully and reinstalling? What version of internet explorer are we talking about? Have you run malware/virus scans to see if something has infected the system or web browser?

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#2
September 16, 2013 at 20:02:20
If its a recent change it may have to do with Facebook changing or adjusting which pages are handled with https or http. It could also be a windows update or flash update. Try right clicking and running without addons on the ie icon, see if the same lag occurs.

::mike


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#3
September 16, 2013 at 20:11:21
Sorry that you don't want to install more programs, but we're going to recommend malware scans. Update your real-time anti-malware program and run a full system scan. Quarantine any threats and report back the scan results. Next, download and install Malwarebytes Free, update all available definitions, perform a full scan, clean up the threats, and report back the scan results. Lastly, do the exact same with SuperAntiSpyware. SAS is pretty dramatic when it comes to tracking cookies. Just remove those and don't worry about reporting them here.

A computer will naturally perform slower as time goes on even if all you're installing are critical Windows updates. Throw in other programs you install, including those set to automatically start and update, and you have a computer that won't be as fast as the day you got it. There are also a huge number of temporary files that Windows and various other programs create that aren't well managed, but you can easily delete with CCleaner (slim). Make sure you use the 64-bit program within the download only if your computer is the 64-bit version. Your automatically supplied system specs say Windows XP, so it's most likely you're not running 64-bit.

On the Windows tab of the Cleaner function, I checkmark everything but Menu order cache, Windows size/location cache, User assist history, and Wipe free space. On the Applications tab, I check everything except those related to anti-malware programs.

It's also worth nothing that Facebook does a poor job in complying with web standards and managing memory. A homepage that freezes is the result of too many external sources that they choose to use for a "better" website.

--------------------------------------------------
Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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Related Solutions

#4
September 17, 2013 at 05:22:44
The common problem of freezing is usually related to out of date flash or java and browser corruption caused by malware/virus, bad/incompatible add-ons. What version of IE are you using?

message edited by HopperRox


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#5
September 17, 2013 at 05:39:19
Hi Anthony,

Did you try resetting IE? If no, refer to the link mentioned below:

http://dell.to/15SGKUG

Also, remove the history and cookies.

If the issue only persists with IE, update the browser.

Thanks & Regards
Manshu S
#iworkfordell


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#6
September 17, 2013 at 17:03:27
✔ Best Answer
On a recent post this fixed a very similar issue but you still have to download and Save a single (free) file, which you get here:
http://www.bleepingcomputer.com/dow...
You double click the saved file to run it. Do the Scan (it's quick) then just do the Clean. This will remove all dubious toolbars (or their remnants) that you have collected.

Any mechanical, electrical or electronic device will have been working fine until it failed, so the fact it was once working makes no difference to what is needed to fix it. The likely possibility of this being malware related has to be eliminated and the only way to do this is with programs. Forum helpers will almost always suggest programs that are known to help - usually free ones. Avoid any Fix gimmicks you see on commercial websites (they often make the problem worse).

If what has already been given does not resolve the issue we can look into other possibilities.

Always pop back and let us know the outcome - thanks


Report •


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