facebook message locks up in outlook express

May 26, 2011 at 20:07:04
Specs: Windows XP
I get a message in Outlook Express from anyone on Facebook and I try to open it. It opens in a small window and when I click on the square to maximize it, it locks up. Then I have to hit alt ctrl to delete it.

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May 26, 2011 at 21:56:15
Does it happen only with email from Facebook? Do the images within the email load automatically? Is this a recent problem or one that's been going on for a while?

System lockups can be caused by a number of issues. The most common cause being malware. What anti-malware programs do you have installed and when was the last time you ran full system scans?

Have you used Microsoft Update to install any possible updates to Outlook Express?

Outlook Express is defunct since Windows Vista released Windows Mail as apart of the free Windows Live Essentials suite. The most recent edition of Windows Mail doesn't work with Windows XP, so you'll have to download the Windows XP version here: http://explore.live.com/windows-liv...

Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.

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May 27, 2011 at 07:05:28
"Outlook Express is defunct since Windows Vista"

Well, it still works fine though and I doubt it would cause the issues described (although I am not a Facebook user). Personally I still find Outlook Express quite adequate and reliable.

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