Epson printer driver cannot be installed

July 18, 2011 at 16:28:51
Specs: Windows XP
I am trying to install the Epson Artisan 800 printer drivers to my HP desktop computer. I worked with Epson for an hour to download the drivers and every time I get a message "printer driver cannot be installed". Epson thinks it could be a operating system issue. Should I try to re-install Windows XP and start over?

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July 22, 2011 at 07:21:14
no need to format the system
1. see when you are installing the Epson drivers the printer should connect to the pc

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July 22, 2011 at 08:19:28
First, check to make sure you are definitely downloading the correct driver for your machine - there's a 32bit and a 64bit version - the 32bit software seems to be HERE - do the filenames match what you have already tried downloading?.

If so, uninstall all Epson software on the pc, run CCleaner afterwards to remove any un-wanted registry entries & then try installing again.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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