Solved Epson LX-300 Dot Matrix printer is skipping

October 13, 2011 at 09:59:51
Specs: Windows Vista
My Epson LX 300 Dot Matrix Printer is skipping pages when I print. I have a Windows XP OS. I have Service Pack 3 installed on it. How do I get it to stop skipping pages and get it realigned?

See More: Epson LX-300 Dot Matrix printer is skipping

Report •


✔ Best Answer
October 14, 2011 at 09:58:38
Dot Matrix printers are still widely used when multi-part forms are in use. 24 pin are better and faster but may not be necessary, depending on the primary use.

To reiterate the above, there may be two settings for the printer. The default setting in Windows and the setting in the print program. Check both.

If the form is printing correctly on the sheets it prints to, then I would guess you have the correct driver installed. The paper should not have anything to do with it other than having the paper size settings correct.

If tubesandwires comments about basically incurring an overflow condition is correct then you should be able to correct that by changing the margins in the print program. The primary issue is the print program is treating the paper as letter size, not the 8.5" x 5.5" you are using. Two forms equal one 8.5" x 11" paper size. So it prints on what it thinks is one 8.5" x 11" form. Then the overflow is going onto the next form.

If you can't seem to correct the problem, try removing the printer and then re-installing it by using the add a new network printer in WinXP. You may need to perform that operation on the computer the printer is connected to. In that case you would select to add a new local printer on that computer and then remove and add a network printer on each of the other computers using that printer. You should not need to supply the driver again but simple choose to use the available driver.



#1
October 13, 2011 at 10:39:06
What do you mean skipping pages? Leaving a page blank or not printing a page at all?

Are you using tractor feed?


Report •

#2
October 13, 2011 at 11:06:34
It is wasting a lot of expensive preprinted bills because it prints 2 bills then it prints the last sentence of the second page on the next freight bill and then skips a freight bill (wasting 2) then it does the same thing all over again. Yes, it is tractor feed.

Report •

#3
October 13, 2011 at 11:16:42
Then check the paper size and margins. Or it could be something to do with the formatting of the print job. If using Word you can highlight all the formatting. Could be a page break has been inserted or something of that nature.

Doesn't sound like the fault of the printer.

Did these print jobs ever work correctly?


Report •

Related Solutions

#4
October 13, 2011 at 11:54:50
Yes, the jobs printed fine before. We had an older model Dot Matrix printer that we replaced with this new Epson LX 300. I have Internet Explorer 8 and Windows XP with service pack 3 updated on it. Not sure what is causing this problem however it is frustrating.

Report •

#5
October 13, 2011 at 12:03:34
By skipping I mean that it prints the first form, then skips a form, then prints the second , then skips, then prints, etc. The program I am printing from has some options to adjust the margin, however these adjustments did not fix the issue. I am using double the forms I need to.

We are printing billing which is a paper 8.5 x 5.5. I set up a customized form in printer server properties with the dimension, however, when I go to the Epson and right click to choose the form it is not listed as an option. I also tried installing the IBM PRO PRINTER II drivers to see if that would make the customization show up, however it did not.

This is a network printer and it appears it has the most up to date drivers installed for it.


Report •

#6
October 13, 2011 at 12:07:07
I am not clear on weather the same print job you are currently having trouble with previously worked with the current printer (Epson LX 300).

What print driver are you using? According to the Epson site linked below, there are no WinXP drivers. Perhaps drivers are built into WinXP.

http://www.epson.com/cgi-bin/Store/...


Report •

#7
October 13, 2011 at 12:28:06
Here is where the drivers were downloaded from for the 32 bit Windows XP http://www.epson.com/cgi-bin/Store/...


Report •

#8
October 13, 2011 at 13:21:19
Could this issue be from using the same paper that I used in the old Dot Matrix printer?

Report •

#9
October 13, 2011 at 13:57:30
Sounds like the paper settings are the problem. The print job is treating the forms like they are 11" long instead of 5.5". If that printer is only used to print those forms then you need to set the custom setting as the default setting. You may need to change the defaults for that printer in both WinXP under printers and in the program used to generate the print file.

Is the text on the form being typed in the right position on the forms? If not, you just need to manually adjust the tractor to paper by moving the paper up or down one or more holes.

I asked before, what program are you using to generate the print job? Is it done through your word processing program like Microsoft Word, or something else?

I am running Word 2000 and in the standard paper sizes is listed 5.5" x 8.5". If you have that as an option you should be able to use it if you set the orientation to landscape.


Report •

#10
October 13, 2011 at 14:17:49
The program is Truckwin Dispatch and Accounting Program and the program is defaulted to this paper size 8.5 x 5.5. Truckwin is sending the correct paper size over to the printer.

The text is being typed in the right place on the form, even after it skips.

I couldn't find a way to change the default paper size for the printer and it won't see the customized paper form I set up in the printer server. In the manual it said you can choose from a list of default paper sizes for the printer, however 8.5 x 5.5 is not one of the options.


Report •

#11
October 13, 2011 at 15:34:41
There are drivers for Epson LX-300 built into XP.
You have to select them manually in Control Panel - Add New Hardware - manually select Printer, then Epson LX-300, , or in Control Panel - Printers and Faxes - Add a Printer when your printer is connected via a paralledl cable because when it's connected that way the printer is not Plug-n-Play detectable..

In any case, did you check for settings in the Properties for the printer itself ?
Control Panel - Printers and Faxes - RIGHT click on the printer model - Properties.

"I also tried installing the IBM PRO PRINTER II drivers to see if that would make the customization show up"

All older printers have emulations of other printer models you can alterrnately use, but you must use the correct ones, The correct ones are stated in the original printer manual. You may need to set switches on the printer to have it emulate properly - I did on mine (see next) - tha'ts also in it's manual..

Your LX-300 and the IBM Proprinter and Proprinter II are really old models.
I have a Roland 24 pin dot matrix printer my Dad bought new in 1988 and it emulates a Proprinter or a certain Epson model. Your LX-300 is probably at least that old.

Why are you even using such an old model ?
You can probably buy a much newer model. I know the new ones are now expensive, but there are lots of used ones out there, in good shape, for a reasonable price, that are much newer than the LX-300.
Until inkjet / bubblejet printers came out, they were the best printers other than laser printers and most people were using one.

The Proprinter II emulation may be too new for the LX-300.

"By skipping I mean that it prints the first form, then skips a form, then prints the second , then skips, then prints, etc. The program I am printing from has some options to adjust the margin, however these adjustments did not fix the issue."

As recall when I had a problem like that with the Roland printer it was related to the default max length of a page in the prgram you're using being longer than the max space for the particular paper size on which it could be printed on the printer model's printing area by a little bit - the latter should be shown in the manual Try something such as decreasing the max page length setting a bit, in the program you're using to print with.



Report •

#12
October 14, 2011 at 06:14:59
The printer is not an LX 300 however a new one that was just purchased. It is a Lx 300+ II. The person that purchased it likes Dot Matrix printers and has an amply supply of track fed paper.

Report •

#13
October 14, 2011 at 09:58:38
✔ Best Answer
Dot Matrix printers are still widely used when multi-part forms are in use. 24 pin are better and faster but may not be necessary, depending on the primary use.

To reiterate the above, there may be two settings for the printer. The default setting in Windows and the setting in the print program. Check both.

If the form is printing correctly on the sheets it prints to, then I would guess you have the correct driver installed. The paper should not have anything to do with it other than having the paper size settings correct.

If tubesandwires comments about basically incurring an overflow condition is correct then you should be able to correct that by changing the margins in the print program. The primary issue is the print program is treating the paper as letter size, not the 8.5" x 5.5" you are using. Two forms equal one 8.5" x 11" paper size. So it prints on what it thinks is one 8.5" x 11" form. Then the overflow is going onto the next form.

If you can't seem to correct the problem, try removing the printer and then re-installing it by using the add a new network printer in WinXP. You may need to perform that operation on the computer the printer is connected to. In that case you would select to add a new local printer on that computer and then remove and add a network printer on each of the other computers using that printer. You should not need to supply the driver again but simple choose to use the available driver.


Report •

#14
October 14, 2011 at 15:42:26
"The printer is not an LX 300 however a new one that was just purchased. It is a Lx 300+ II."

You should have stated that in the first post.
Lots of peiople are still using OLD models sold long ago.
They're tough - they can be used until there's too much wear in the printhead or the printhead stops working.
My Dad used his Roland 24 pin model for printing a novel he wrote, many times - we wore out at least a dozen ribbons, or more. .

Consult the manual for it.
That will have "Printing Area" or similar - where the printer cannot print on a page, etc., which is related to the max area the program can print on, on each page.

Look at the Properties for it - in Control Panel - Classic view - Printers and Faxes - RIGHT click on the printer model - Properties - to see if there is a setting there for the page length.

If you use a printer emulation, it MUST be one for a model stated in it's manual, and you may need to set a setting with it's control panel, and/or set some switch on it, to get it to properly emulate that model.

If you choose a printer model for the printer to emulate in the software program, it MUST be one listed in the printer's manual.


Report •

Ask Question